Director of HR Services

University of Alaska

Director of HR Services

• Job No:
• Classification:Senior Administrator Director
• Grade:Senior Administrator
• Work type:Hybrid, Officer/Senior Administrator, On Campus, Staff Full-time
• Administrative Unit:University of Alaska Statewide
• School/Business unit:SW Human Resources
• Location:Anchorage, Fairbanks
• Categories: Executive/Director/Management, Human Resources

Position Summary:
The Director of HR Services will report to the Chief Human Resources Officer and provide leadership to drive organizational effectiveness and superior service delivery in support of University of Alaska's mission and goals. The Director of HR Services is responsible for the direction, leadership, and guidance of operational, transactional, and support services for the university system, including payroll, benefit accounting, tax compliance, employee transactions, contract appointments, HR records and document management.

Partner with the Human Resources leadership team, university leadership, and key stakeholders to identify and implement strategic UA HR initiatives. Lead, coach, and develop a team of managers who unite their teams around a common vision of operational excellence and innovation. Oversee HR services, including employee data and records management (personnel), payroll processing and reconciliation (payroll and accounting), customer service including office management, department budget and other business support functions. Continually evaluate customer needs by collecting ongoing feedback from customers to identify and implement improvement opportunities. Develop plans for continuous improvement of the service levels and ensure the ongoing performance excellence of HR operations. Review and analyze processes; recommend and implement streamlining of methods, as well as process and operational improvements. Implement standard operating procedures and lead the development of systematic approaches for assuring the highest levels of service to the employees. Responsible for the development, operation, and execution of data management and audit processes to ensure HR data integrity. Interprets laws and rules related to payroll, leave, fair labor standards, unemployment, and retirement. Ensure compliance with federal and BOR regulations in matters of payroll, tax, labor laws, collective bargaining agreements, etc. Ensure effective communication plans are in place for a variety of stakeholders regarding HR services.

Knowledge, Skills, Abilities:

• Strategic critical thinking in approach to problem solving, issue resolution and solution development.
• Effective change leadership skills, including the ability to influence and inspire action in others.
• Exceptional communication skills, including formal presentations to governing boards or equivalent.
• Effective collaboration and relationship building skills, including building and sustaining relationships across the universities.
• Ability to plan, direct and integrate a broad range of human resource service programs and activities.
• Experience in working with Human Resources management teams to deliver holistic solutions that span the employee experience.
• Demonstrated ability to nurture, grow and develop individuals and teams to exceptional results.
• Ability to present information regarding Human Resources programs in a proactive, comprehensive manner to a variety of audiences.
• Must have a high level of comfort with ambiguity, strong attention to accuracy and details, and the capability and emotional intelligence to work to timely and constructive solutions.
• Strong project management skills.
• Process improvement mindset.
• Ability to analyze complex problems and develop strategies for resolution.
• Working knowledge of federal, state, and university HR policies/regulations including tax law, INS laws, child support/garnishment laws, labor laws, etc.
• Knowledge of payroll, university benefit plans, and general personnel policies affecting payroll and benefits

Preferred Experience & Education:
Master's degree preferred. CPA preferred. Senior Professional in Human Resources (SPHR) or equivalent certification preferred.

Required Experience & Education:
Minimum six years progressively responsible experience years in Human Resources, Business, or Information Technology fields. Bachelor's degree in Human Resources, Business Administration, Information Technology, or related field or an equivalent combination of training and experience.

Salary Information:

Salary is commensurate with experience. This is a full-time, exempt position complete with a competitive salary and UA employee benefits package. UA employees receive excellent benefits including 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.

The review process for applications will begin on 09/26/2023.

This position is designated as an officer of the university or senior administrator at the discretion of the president.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Sarah Morisky, UA HR Coordinator, at or (907)450-8245.

Applications Close: Open until filled

To apply, visit:

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Anchorage, AK

2 month(s) ago

Closing Date 2024-09-21