Under the general direction of a member of the corporate staff, this position’s primary role is to be the initial contact and escort for visitors and employees to the corporate office.  Strict adherence to the attendance and punctuality policy is expected for this position and the person in this position must project strong customer service, welcomeness, diplomacy, professionalism, and a positive image of the corporation.  The Receptionist/Administrative also assists with covering the front security desk, answering phone calls, providing administrative assistance to the corporate staff and/or other departments on an as needed basis, sending/processing mail and deliveries, performing various errands and projects as assigned.  The person in this position is expected to help support others and must have a “happy to help” and problem-solving approach to their role.

ESSENTIAL DUTIES AND RESPONSIBILITIES (and other duties as assigned)

• Greet visitors and escort visitors, schedule appointments for visitors/employees to meet with corporate staff and receive and route telephone calls. 
• Organize and tidy up common reception and work areas. 
• Schedule and organize meetings, catering, travel, and department activities for members of the Management Team and/or others as assigned.
• Receive, open, date stamp, and sort and distribute incoming mail including overnight pouches.  Prepare outgoing mail, including Goldstreak, Fed-Ex, and other parcels.  To the extent necessary, serve as a back up for Expeditor and take or collect deliveries to post office/vendor locations or run other similar errands.
• Maintain ASRC Conference Room schedules for use as necessary by documenting the information in Outlook.  Assist with meeting set-up and clean-up (beverages, snacks, meals, etc.).
• Perform secretarial and administrative functions including typing, editing, copying, proofing and preparing business correspondence, presentations, and other documents as required.  This may include booking travel and submitting expense reports on behalf of the Management Team and/or others as assigned.
• Establish, develop, maintain and update filing system for the assigned Management Team and relevant departments. Retrieve information from files when needed. Establish, develop, maintain and update library of trade journals, magazines and other similar items.
• Work independently and within a team on special and nonrecurring and ongoing projects. Act as a project manager for special projects, at the request of the Office Manager, which may include: planning and coordinating multiple projects, disseminating information, and organizing company-wide events.
• Maintain office supply inventory including printer ink, copy paper, and kitchen supplies. 
• Contribute to team efforts by performing tasks as requested by the Management Team or other designee, including providing back up support to Expeditor, Board Support Team and Human Resources when needed. 

LEADERSHIP COMPETENCY REQUIREMENTS FOR INDIVIDUAL CONTRIBUTOR LEVEL

ASRC’s Core competencies include Leading Self, Leading People and Leading the Organization. In addition to our core competency model, our framework includes competencies specific to the various levels of positions within our company. For more information on our core competencies please contact the HR Department and reference the ASRC Leadership Framework.

Customer Focus

• Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Drive for Results

• Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.  

Problem Solving

• Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Time Management

• Uses time effectively and efficiently, concentrating his/her efforts on the more important priorities.

EDUCATION and/or EXPERIENCE

• Strong knowledge, understanding and sensitivity to the Inupiat culture.
• High school diploma or equivalent.
• One year receptionist/switchboard experience preferred. 
• Possess a clear speaking voice and ability to handle people courteously. 
• Typing speed of 40 words per minute. 
• Strong skills in Microsoft products including Excel and Word, Power Point, Adobe, and/or a willingness and ability to become a proficient user in these programs and additional ones. .
• The ability to speak and understand the Inupiaq language preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak and communicate professionally and calmly in an effective and efficient way to executives, shareholders, visitors.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel.  The employee is occasionally required to stand, walk, climb or balance.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.   Specific vision abilities required by this job includes the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy office setting.  The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions.

NOTE:  This document does not create an employment contract, implied or otherwise. The statements contained herein are intended to describe the principal functions of this position, the level of knowledge and skill typically required, and the scope of responsibilities, but should not be considered an all-inclusive listing of work requirements.

ASRC is a drug-free workplace and pre-employment drug testing is part of the hiring process.

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status or any other legal protected status.  EOE:  M|F|D|V EEO Poster

Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law.