UAF Chief Information Officer

UAF Chief Information Officer

• Job No:
• Classification:Senior Administrator Director
• Grade:Senior Administrator
• Work type:Officer/Senior Administrator, On Campus, Staff Full-time
• Administrative Unit:University of Alaska Fairbanks
• School/Business unit:UAF VCAS Operations
• Location:Fairbanks
• Categories: Executive/Director/Management, Information Systems/Technology

Position Summary:
The University of Alaska Fairbanks invites resumes for a Chief Information Officer (CIO) reporting to the Vice Chancellor for Administrative Services. The position is full time, exempt with benefits. The CIO is a UAF senior leader and will be responsible for providing leadership and vision for the strategic planning, operation, integration and implementation of information systems and services at a vibrant and diverse university. UAF is a growing research flagship with a goal to achieve tier 1 research status. UAF is a place of transformative experience, for students, faculty and staff. UAF has a multifaceted land, sea and space grant mission including support of community college campuses (5) throughout urban and rural Alaska. UAF and UA System Office are co-located in Fairbanks and have recently updated the organizational and support structures for IT. The CIO will provide technology vision and leadership for UAF-wide information technology resources. Additionally, the CIO will work with the UA Chief IT Officer (CITO) within a shared services framework for certain identified services. The CIO must build out the new organizational structure and foster a nimble responsive team.

The Chief Information Officer (CIO) will provide technology vision and leadership for UAF's information technology (IT) services. The CIO will lead UAF in planning information systems and technology to support both centralized and distributed academic, research, outreach and business operations to achieve effective and efficient IT operations at UAF's campuses and other sites of operation. The CIO will provide strategic planning and operational management of UAF technology services. The CIO will coordinate with IT leadership across the University of Alaska (UA) System and serve as a champion for UAF's IT needs. This position is a senior leader that will report to the Vice Chancellor for Administrative Services. The UAF Administrative Services Division also includes: Facilities Services, Financial and Business Services, Environmental Health, Safety and Risk Management, the Police Department, and the Fire Department. The UAF CIO:
• Develops, in partnership with leaders and IT professionals in the academic, research, outreach and business operations areas, the university's strategic plan for information technology.
• Develops operating budget, capital requests and business proposals for major information technology investments.
• Develops annual tactical plans to evaluate and assess technical services delivered with highest standards of professional and technical excellence.
• Facilitates communication between faculty, staff, management, vendors, and other technology stakeholders within the organization. Responds to stakeholder needs.
• Oversees IT public relations and develops communication plans for major operations and new services in conjunction with relevant groups.
• Serves as a technology advocate promoting customer use and support of innovative information technologies.
• Ensures the disaster recovery/business continuity plan is up-to-date.
• Ensures measures to support IT and data security are up-to-date and stays current on cybersecurity regulatory requirements and strategies in the industry and led by UA OIT.
• Coordinates with the UA system office Chief Information Technology Officer, the Chief Information Officers at UAA and UAS, and IT Governance and Faculty/Staff Governance groups as UAF's IT champion.

Responsibilities Include:

• Provides strategic and tactical planning, and collaboratively develops the University's strategic plan for information technology and its disaster recovery/business continuity plan.
• Coordinates the information and technology resources for the university and its community campuses. Collaborates with the UAA, UAS CIOs and UA ITO. Participates actively in shared Governance.
• Facilitates communication between faculty/staff, management, vendors, and other technology stakeholders within the organization.
• Maintains management authority and organizational responsibility for the use of technology and operational delivery of information technology services through the IT Services organization.
• Develops annual tactical plans to evaluate and assess technical services delivered with highest standards of professional and technical excellence.
• Provides technology support and services for the purpose of enhancing educational opportunities and experiences.
• Establishes strategy in collaboration with the University's academic community for technology-based electronic teaching and learning.
• Oversees management of university-wide enterprise academic systems to support electronic teaching and learning.
• Develops operating budgets, capital requests and business proposals for major information technology investments.
• Oversees IT public relations and develops communication plans for major operations and new services.
• Serves as a technology advocate promoting customer use and support of innovative information technologies.

Knowledge, Skills, Abilities:


• Business principles and techniques of administration, organization, and management to
include an in-depth understanding of the key business issues that exist in the information
technology industry. These include, but are not limited to, knowledge of strategic and
operational planning, economics, personnel administration, federal, state and local laws,
marketing, financial and cost analysis, trends in technology and administrative theory and
practice, and instructional/academic technology.

• Data processing methods and procedures, and computer software systems.

• Systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation, operational management, and support.

• Business process analysis and redesign.

• Distributed leadership and shared service delivery models in IT service management.
Experience building and supporting a team.


• Higher Education experience preferred.

• Assessing the organizational needs and building IT capacity/staffing to meet operational
needs in a sustainable way.

• Negotiating with vendors, contractors, customers and others.

• Leading through influence and managing up.

• Planning and organizing.

• Management and leadership. Demonstrated senior management experience.

• Persuasive written and oral communication.

• Budgeting and business planning (campus fees, recharge center, operations, and grants).


• Relate to all levels of the University community, including familiarity and ability to engage in
higher education shared governance.

• Be a team player that motivates and educates other team members.

• Set and manage priorities.

• Build a motivated and nimble team. Support a culture of growth and continual improvement.
Apply agility to UAF IT needs and services.

• Plan, implement and manage projects.

• Comprehend complex, technical subjects.

• Translate technical language to lay audiences.

• Link and apply complex technologies to business and academic strategies.

• Supervise other managers and staff.

• Advise senior leadership regarding highly significant mission critical programs.

• Work with UA System Office in a shared services framework for identified service and support

Required Experience & Education:
Requires a Master's degree in a relevant field (i.e. Information Technology, Business Administration, or a related field) and 7 years progressively responsible experience, or an equivalent combination of training and experience.

• Demonstrated responsible management and support of corporate or public-sector information
systems and information technology, direct management of a major IT operation.

• Knowledge of business processes and their interrelationships. Ability to analyze and resolve
complex issues, both logical and interpersonal. Ability to build and execute plans.

• Excellent verbal and written communications skills and effective presentation skills, all
necessary for building collaborative relationships, sustaining effective coordination, and
supporting excellence in education.

• Ability to negotiate, defuse conflict and work successfully in a complex and distributed public
university system, including managing a shared service framework with co-located IT in

• Self-motivated, independent, cooperative, flexible, creative, and collaborative.


• Experience with both shared and outsourced solutions, as well as support of in-house
information and communication systems in a multi-campus/unit environment.

• Significant experience in a public university or public government setting is desirable,
specifically in technology and information systems planning to support programmatic and
business goals.

• Specific experience with IT architecture, financial management and electronic
teaching/learning information systems.

• Familiarity with a wide variety of fixed and mobile computing technologies.

• Familiarity with an ITIL framework, service management, and project
management concepts and best practices.

• Familiarity with local area network design, implementation, and operation.

• Experience overseeing enterprise application service delivery.

Salary Information:

Salary is commensurate with experience. This is a full-time, 12-month, executive management, exempt position complete with a competitive salary and and UA employees receive excellent benefits including 12 paid holidays per year, tuition waivers for employees and family members, and medical, dental and vision care coverage.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application, and complete the University of Alaska employment application.

The review process for applications will begin on Monday, June 19, 2023. To be considered for this position, applications must be submitted by 11:55 pm Alaska Standard Time, on June 18, 2023.

This position is designated as an officer of the university or senior administrator at the discretion of the president.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Lee Ann Amerson, HR Coordinator, at or (907) 474-6664.

Applications Close: Open until filled

To apply, visit:

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Fairbanks, AK

11 day(s) ago

Closing Date 2023-08-23