Advocacy Case Manager/Navigator/Lead ANJC

Advocacy Case Manager/Navigator/Lead ANJC


Anchorage, AK, US






Job Title:          Advocacy Case Manager/Navigator/Senior Navigator/Lead

Department:     Alaska Native Justice Center Advocacy Program

Reports To:      Program Manager

Supervises:      None

FLSA Status:   Non-Exempt

Pay Grade:       N4 (Case Manager, Navigator, N5 (Senior Navigator), N6 (Lead)

Job Type:         Full-Time, Regular

AKBCU:         No       ICPA:  Yes

General Functions:

The Case Manager/Navigator/Senior Navigator/Lead provides advocacy and pro-se services to Alaska Native Justice Center (ANJC) clients. The Case Manager/Navigator/Senior Navigator/Lead supports and aids ensure fair and equitable treatment of all clients, but especially Alaska Natives and American Indians, in the judicial system. The incumbent’s duties include providing advocacy services to victims of sexual assault, domestic violence, dating violence, stalking and human trafficking, victims of crime and to non-offending family members whose child may experience sexual assault.


Duties and Responsibilities:

Case Manager/Navigator

  • Provide assistance to Alaska Native Justice Center (ANJC) participants and walk-ins
  • Provide Case Management services to ANJC participants
  • Coordinate with community providers to refer services for participants, including but not limited to: resources for housing, employment, food, clothing, health care, behavioral health, and substance use treatment
  • Develop and assist with technical and educational support to participants that includes but not limited to court filings and research
  • Assist in facilitating community partner meetings
  • Coordinate program events and outreach
  • Develop and present program-related trainings and presentations 
  • Obtain court records, provide court accompaniment and work effectively with a variety of personalities
  • Work with organizational partners to develop program narrative reports
  • Community outreach events to promote awareness of ANJC
  • Obtain, track, and document all relevant information for reporting purposesCoordinate with leadership to monitor grant-required information and strategic planning processes
  • Participate in scheduled community meetings and webinars as requested
  • Attend and actively participate in department meeting and trainings
  • Fill-in for absent staff when necessary
  • Maintain confidentiality according to regulations, policies, and procedures
  • Coordinate and assist with other ANJC programs
  • Perform all related duties as assigned

Job Specifications:

  • Excellent verbal and written communication skills
  • Demonstrated ability to coordinate multiple activities
  • Strong organizational and time management skills
  • Demonstrated ability to handle crisis situations and make sound judgments
  • Excellent customer service skills
  • Demonstrate ability to work in a team atmosphere
  • Knowledge of motivational interviewing techniques
  • Demonstrate knowledge and understanding of the social, health, education and training and cultural needs of the Alaska Native and American Indian community
  • Must be knowledgeable with the Civil Rules and State Statutes
  • Demonstrated ability to maintain confidentiality
  • Knowledge and understanding of domestic violence/sexual assault, interpersonal violence and Human Trafficking and victims of crime
  • Knowledge of Alaska Native and American Indian culture and/or community resources


Minimum Core CompetenciesValues, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills

Minimum Qualifications:

Case Manager/Navigator

  • Associate’s degree in Human Services, Counseling, Social Work, or Vocational Education and/or a related field.  Relevant experience may substitute for educational requirement on a year-for-year basis.
  • One to two years’ experience in social services, workforce development, vocational counseling or education, or related experience.

Minimum Qualifications at all Levels:

  • Valid Alaska driver’s license and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age;  have reliable transportation and be willing/able to travel.
  • Continued employment is contingent upon results of a state and federal background check.
  • Must be willing and able to travel.

 NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household members for Native families, which includes foster or traditionally adopted Native children.



The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.


Anchorage, AK

22 day(s) ago