Human Resources Manager

Human Resources Manager

Full-Time, RegularManagement

Anchorage, AK, US







Job Title:         Human Resources Manager

Department:    Human Resources

Reports To:     Sr. Director of Human Resources

Supervises:      Assigned Staff

FLSA Status:  Exempt

Pay Grade:      E6

Job Type:         Regular, Full-Time


General Functions

The Human Resources Manager oversees, administers, and manages the day-to-day of CITC’s Human Resources department’s employee relations, administration, and general operations functions. This position supervises and leads Human Resource’s HR Generalists, HR Administrators, and HR Assistants.


Duties and Responsibilities:

  • Provide excellent support and customer service to employees, departments, and leadership related to employee relations, compliance, performance management support to managers and employees, and investigations.
  • Advise managers on organizational policy matters and recommends needed changes.
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff.
  • Provide values-based leadership and support to assist department managers in addressing and solving employee issues.
  • Work in partnership with Benefits & Compensation Manager, Recruitment, and Training & Development, to ensure customers receive best-in-class customer service and seamless transitions when needed.
  • Promote policy and procedure revisions and prepare Human Resources in administering HR-related changes.
  • Assist supervisors with performance management, employee evaluation, coaching, counseling, disciplinary actions, and terminations, and identify when the Talent & Development department may offer support in improving an employee’s performance.
  • Analyze statistical data and reports to identify and determine causes of personnel problems.
  • Communicate changes in CITC personnel policies and procedures with CITC staff and offer guidance to programs in implementation and direct the HR Team in the administration and implementation of the policies.
  • Ensure the department and organization comply with employee and labor-related rules, regulations, acts, and laws.
  • Ensure maintenance of all Human Resource Information Systems (HRIS), electronic and paper personnel-related files and documents, and other resources managed by the HR department.
  • Maintain knowledge of industry trends and employment legislation and train assigned staff to administer related action items and employer responsibilities.
  • Ensure CITC, subsidiary, and affiliate policies and procedures comply with municipal, state, and federal rules and regulations such as Wage & Hour, FMLA, EEO, and ADA.
  • Work in partnership with Alaska’s People to represent CITC at internal/external meetings and outreach events related to promoting workforce/professional development and health/wellness of CITC employees.
  • Serve as a reference to management and staff for policy questions and assist the HR Director in implementing corporate policies.
  • Promote Alaska Native and American Indian hiring preference in a constructive manner that maintains respect for CITC’s diverse population. 
  • Maintain confidentiality according to regulations and procedures.


Minimum Core CompetenciesCITC Values, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.


Job Specifications:

  • Demonstrated excellent interpersonal skills.
  • Demonstrated strong analytical skills.
  • Excellent verbal and written communication skills.
  • Demonstrated knowledge of compensation and benefit structures, programs, and packages.
  • Demonstrated understanding of job and benefits evaluation and analysis.
  • Demonstrated proficiency in computer software systems such as Microsoft Office, analysis tools, and Human Resources Information Systems (HRIS).
  • Strong people and project management skills.
  • Strong analytical, problem-solving, and decision-making skills.
  • Knowledge of Alaska Native and American Indian culture and community resources.
  • Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native/American Indian community.


Minimum Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, Business Management, or related field. Relevant experience may substitute for the educational requirement on a year-for-year basis. 
  • Five years of progressively responsible experience in Human Resources.
  • Two years’ supervisory and demonstrated leadership experience.
  • Continued employment status will be contingent upon completion of a satisfactory state and federal criminal background check.


Preferred Qualifications:

  • Professional Certification such as PHR, SPHR, or equivalent SHRM Certification.
  • Demonstrated experience managing or administering ADP WorkforceNow HRIS.



NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household members for Native families, which includes foster or traditionally adopted Native children.




The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.

Anchorage, AK

25 day(s) ago