Ketchikan Indian Community (KIC) Overview:

Ketchikan, Alaska is a cozy coastal town, rich in community and culture. Ketchikan Indian Corporation has the honor to be the governing body for the Natives in the Ketchikan area. The Tribe began direct delivery services to the native residents with only two staff Members in 1975. The staff has grown to over 100 employees with the increased identification of the Tribal community needs. Beginning in 1992 KIC became a signatory in a compact of self-governance between Southeast Tribes and the United States of America, providing services to Tribal Members in a Government to Government Relationship, upholding Sovereignty for Tribal Members. The Tribal Council, as the established governing body, provides oversight and works in collaboration with the KIC staff, who focus on daily business operations to provide the highest quality of programs and services to Tribal Members. Traditional Southeast Tribal values drive KIC. The KIC mission is to preserve Tribal Member’s sovereignty, enhancing economic and cultural resources and promote self-sufficiency and self-governance for their citizens through collaboration, service, and advocacy. KIC partners with the community and Tribal Members to deliver services and provide assistance in improving the lives of all Tribal Members.

Work Location: 2960 Tongass Ave. Ketchikan, AK 99901


Consistent with Public Law 93-638 and other federal laws recognizing inherent right of the Tribe to exercise Indian Preference. Documentation of Tribal Enrollment must be included with application submission.

Job Summarry

Incumbent will assist in carrying out various human resources procedures and processes.  Primary role is to create, maintain, and update employee files in human resources systems.  Performs project tasks for the Director as required and provides recruiting assistance.

Essential Job Functions:


  • Compiles and maintains employee records in electronic tracking and payroll systems;
  • Performs on-boarding tasks such as creating, maintaining and updating employee records to document personnel actions and to provide information for payroll and other uses;
  • Maintains knowledge of and can clearly articulate policies procedures and Tribal Ordinances during on-boarding process;
  • Processes employee information such as personal data, compensation, benefits, performance reviews or evaluations, and termination date and reason;
  • Completes form I-9, and validates I-9 documentation. 
  • Submits paperwork for pre-employment drug testing and online background check requests;
  • Maintains accurate and up-to-date filing system;
  • Provides general administration support to the HR department as required including filing and other functions as needed;
  • Provides administrative support within the recruitment process;
  • Completes verification of employment requests;
  • Other duties as assigned.



  • Attending educational workshops/conferences;
  • Establishing personal networks;
  • Participating in professional societies.


  • Initiating and directing onboarding programs and on-boarding for new employees;
  • Demonstrating continuous initiatives for improvement of department operations;
  • Taking a systems approach to problem solving and process improvement, which involves staff;
  • Understanding the Tribe’s and employees needs by demonstrating courtesy, diplomacy and tact during interactions with internal and external parties.
  • Performing other related duties as directed by supervisor.

KIC Competencies:

Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.

Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition. 

Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers, always talk and act with customers in mind; and recognize working colleagues as customers.

Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing

Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.


  • Must be well organized, ability to meet hard deadlines and time schedules;
  • Ability and skill to accomplish very detailed work and maintain confidentiality;
  • Ability to prioritize tasks throughout the day, use time efficiently, sets goals and objectives;
  • Ability and the skill to work in Microsoft platform (Excel, Word, Outlook);
  • Ability to work in a fast-paced environment;
  • Excellent customer service skills; ability to communicate orally and in writing;
  • Knowledge of applicant tracking and HRIS systems.
  • Knowledge and ability to carry out rules of Health Insurance Portability and Accountability Act (HIPAA), which protects employee rights;

Physical Activities Include

Must be able to hear.  Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Ability to use hands to finger, handle, or operate objects tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch; and taste or smell.  Each of the listed activities also requires standing, sitting, walking, bending, and stooping,


Writing by hand and using a personal computer. Long hours in front of computer screen.  Attending evening and lunch time meetings as requested by the supervisor.  Traveling occasionally, using air and/or water transportation, to out-of-town meetings and functions.


Possess a current and valid State of Alaska driver's license with a record acceptable to KIC’s Insurance carrier.

Education and Experience

Minimum of (3) years in Human Resources field, preferred; previous HRIS and applicant tracking system, preferred.  Any combination of related education and/or related experience will be considered if the candidate possesses the demonstrated ability. 

Working Enviornment

The environment involves the usual risks and stress of an office environment.  The employee is occasionally subject to verbal abuse, threats, and physical violence from angry, hostile, or disgruntled employees and/or family members.

Ketchikan, AK

8 month(s) ago