Child Care, Heating & ICDBG Supervisor

General Functions:

The Child Care and Heating Supervisor ensures ETSD’s Child Care, Heating Assistance, ICDBG-COVID Assistance, and Tribal TANF child care programs operate efficiently and comply with federal regulations. The supervisor provides outreach materials for the child care and heating assistance programs. This position monitors compliance according to program requirements, ensures timely and accurate payments for child care, heating, and COVID assistance, tracks Quality Improvement expenditures and authorization for services. This position also oversees the department’s child-care drop-in center.  


Duties and Responsibilities:

  • Treat participants with respect and understanding.
  • Maintain participant confidentiality at all times.
  • Responsible for demonstrating familiarity with PL 102-477, child care, Low Income Home Energy Assistance Program (LIHEAP), Indian Community Development Block Grant (ICDBG)-CARES, and any other applicable required laws, policies, and guidance.
  • Assist with developing and revising policies and procedures. 
  • Hire, train and evaluate child care and heating specialists, COVID eligibility specialists, child care aides, and program billing specialists. 
  • Oversee and approve participant eligibility and authorization for services. 
  • Review and approve billings from child care providers. 
  • Review and approve check requests for COVID assistance.
  • Oversee the maintenance of participant and program files.
  • Record all types of contact in participant counseling notes.
  • Provide outreach to the community regarding services. 
  • Track and approve Quality Improvement activities and expenditures for the child care program. 
  • Develop innovative strategies to improve the quality of child care according to the Child Care regulations.
  • Conduct home visits, as needed, for child care quality expenditures.
  • Submit quarterly and annual reports.
  • Create and updates child care and heating forms as necessary.
  • Establish and continue interactions with agencies in the community.
  • Travel to child care meetings, workshops, and conferences when required.
  • Attend department staff and other related and required meetings.
  • Assist with audits and compliance checks.
  • Provide technical support to tribal village sub-contractors as requested and needed.
  • Assist with compiling the child counts for program funding.
  • Assist with the Heating and Child Care applications for program funding.
  • Assist with the public hearing for the child care assistance program.
  • Achieve department and program goals and objectives.
  • Oversee the management of the Nahtsahda child Care drop-in center.
  • Performs all other related duties as needed and assigned.


Job Specifications:

  • Thorough knowledge of Child Care, ICDBG, and Heating Regulations, requirements, policies, and procedures and the ability to apply that knowledge to the most challenging caseload situations.
  • Thorough knowledge of the 477 databases.
  • Working knowledge of available community resources and services and possible application to an individual’s situation.
  • Demonstrated ability to work independently with minimal supervision. 
  • Demonstrated ability to organize work and time; establish priorities; work under pressure and meet deadlines. 
  • Demonstrated ability to work well with Alaska Native and American Indians and understand the social and cultural needs of the native community. 
  • Demonstrated ability to write reports, business correspondence, and procedure manuals.
  • Demonstrated ability to maintain composure and use diplomacy and tact when dealing with program participants.
  • Demonstrated ability to interpret and apply program rules, regulations, policies, and procedures, while making initial and continuing eligibility determinations within strict time frames.
  • Demonstrated ability to analyze and accurately classify employment, income resources, expenses, and other variables surrounding a household composition.
  • Demonstrated ability to effectively communicate program information and requirements to various individuals, agency representatives, etc., establish and maintain cooperative working relationships.
  • Demonstrated ability to mediate disputes and respond to applicant/recipient complaints.
  • Excellent verbal and written communication skills.


Minimum Core CompetenciesCITC Values, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.


Minimum Qualifications:

  • Associates degree in Business Administration, Management, or related field. Relevant work experience may substitute for the educational requirement on a year-for-year basis.
  • Two years of supervisory, management, or demonstrated leadership experience.
  • Continued employment is contingent upon receipt of a satisfactory state and federal background check. 
  • Valid Alaska driver’s license and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age. 
  • Must be willing to work with participants in various settings (home, community, and office). 


Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Management, or related field.
  • Experience working in child care or heating assistance programs.
  • Experience in social services or non-profit settings.


NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included is the non-Native head of household members for Native families, which provides foster or traditionally adopted Native children.





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The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.   It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.   Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.

Anchorage, AK

25 day(s) ago

Tribal Affiliation(s)
Any Affiliation