Student Coach

Student Coach


Job No:


Classification:Student Services Professional 2

Grade:Grade 78 (GeoDiff 27%)

Work type:On Campus, Staff Full-time

Administrative Unit:University of Alaska Fairbanks

School/Business unit:UAF Bristol Bay Campus


Categories: Academic Advising/Support, Student Affairs/Services


Position Summary:

Be the person who encourages and supports students seeking college classes. We are hiring a friendly organized person with tech skills to help students get the education they want. Full-time. 10 months. Includes benefits and tuition waivers you and for immediate family members.



1-60Direct Student Support: Proactively provide students with information including, course registration opportunities, financial assistance, and deadline reminders. As an expert in UAOnline, mentor students step-by-step side-by-side so they can: access UAOnline, apply for admission, register for classes, pay bills, take placement tests, understand account “holds”, utilize DegreeWorks, and access/navigate all areas of UAOnline. Collaborate to create individual study plans, provide academic advising, and track degree/credential progress. Proctor exams. Mentor & support students step-by-step side-by-side to: order student textbooks & supplies, navigate UAF's Student Service Departments, and use Nanook Navigator. Connect students with non-educational services (social services, Job Center, etc.) and direct students to the proper resources outside of the University for support.Essential 2-30Student Services: Register students, provide registration forms (paper and electronic), collect forms and check for completeness, process registration forms, and provide to them the College of Rural and Community Development (CRCD). Deposit student payments & write receipts. Attend regularly scheduled meetings (campus-wide, course & event planning, student services, etc). Answer and direct calls, greet and direct campus visitors. Assist planning & facilitating student centered events such as graduation, open house events, financial aid events, and student life enrichment events.Essential 3-10Administrative Duties: Refill postage machine as needed, pick up freight or coordinate freight pick up, and update directory. Order equipment and supplies. Ship outgoing and distribute incoming equipment and supplies.Essential

If you are comfortable with computers and have the desire to help others get their education, apply to join the Bristol Bay Campus team. This student centered position specializes at navigating the University online system and works with students to access all available supports. Strong interpersonal skills are required to be an educational coach.


Knowledge, Skills, Abilities:

Ability to patiently mentor students of all ages and backgrounds. Excellent customer service and communication skills required for virtual and in-person meetings. Computer proficiency: Must be able to use Google suite and patiently mentor students to navigate UAF's online resources (UAOnline, Blackboard, Degreeworks, etc.). Requires the ability to learn UAF's procedures. Must have organizational skills and attention to detail to document/track student data.


Typical Experience:

Three years progressively responsible office/administrative experience or an equivalent combination of training and experience.


Preferred Experience: Familiar with communities and culture in the Bristol Bay and Aleutian Pribilof regions. Experience using Google suite or Microsoft Office suite, and virtual meeting programs. Experience using UAOnline.


Required Education or Training:

Associate's degree and one year relevant experience, or an equivalent combination of

training and experience. Bachelor's degree preferred.


Salary Information:


This is a full-time, 10-month, non-exempt staff position complete with both a competitive salary and New hires will be placed on the, Grade 27_78, based on education and experience.


Special Instructions to Applicants:


Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.


This position is open until filled. A review of applicants will begin on Feb. 3, 2023 and continue until the position is successfully filled.


This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.


*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.


The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.


UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:


The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.


Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.


If you have any questions regarding this position, please contact Morrow Duszynski, College of Rural and Community Development HR Coordinator, at or (907)-474-6569.


Applications Close: Open until filled


To apply, visit:


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Dillingham, AK

8 day(s) ago

Closing Date 2023-02-22