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Microcomputer/Network Technician 1/2 (PCN 20-8013)

Salary

$24.65 - $28.31 Hourly

Location 

Anchorage or Juneau, AK

Job Type

Full Time

Job Number

42049

Department

Corrections

Division

Administration & Support

Opening Date

09/14/2023

Closing Date

9/29/2023 5:00 PM Alaska

Division

Administration & Support (DAS)

Position Open To

Alaska Residents Only

Bargaining Unit

General Government

Range

14/16

• DESCRIPTION
• BENEFITS
• QUESTIONS

Job Description

 

This position is being recruited in both Anchorage and Juneau; final location is based on the location of the selected candidate.

 

 

The Department of Corrections, Division of Administration & Support, is recruiting for a Microcomputer/Network Technician 1/2 position.

What you will be doing:
This position is to allow the incumbent to train and become familiar with the Department Line of Business systems. This position learns how to configure and troubleshot PCs in compliance with SOA and DOC IT Standards and evaluates and installed additional software/hardware as needed while learning about DOC Virtual Environment and Offender Services Network.

Our organization, mission, and culture:
The Division of Administrative Services / Information Technology Unit provides essential network security and server support to the line of business operations of the Department in support of its mission to provide secure confinement, reformative programs, and a process of supervised community integration to enhance the safety of our communities.

The benefits of joining our team:
This Unit provides a line of business IT support to Alaska's correctional system to ensure appropriate documentation and tracking of all persons placed under the department's custody/supervision. There are more than 5,000 offenders under the department of corrections custody and an additional 5,000+ that are under supervision as assigned by the Alaska Court System.

The working environment you can expect:
This position requires troubleshooting throughout the department and may require physical travel to Correctional Institutions and may work with or around incarcerated individuals. The incumbent's office is located centrally located at the Atwood Building.
 
By joining the Information Technology Unit you will be an integral member of the Division of Admin Services team. We embrace the values of integrity, accountability, and continuous improvement and take pride in doing our part to support the Department's mission.
 
The successful applicant must pass a fingerprint-based criminal history background check (per Criminal Justice Information Services (CJIS) Security Policy, section 5.12)

Who we are looking for:

• Ability to work independently (self-starter) with little supervision;
• Knowledge of general internal computer components;
• Knowledge of VMWare Virtual Infrastructure;
• Knowledge of Network Attached Storage (NAS) and or Storage Area Networks (SAN);
• Knowledge of at least one commonly used system operating system;
• Knowledge of network and microcomputer hardware configuration.

*Valid Driver's License required for this position.

 

Minimum Qualifications

Microcomputer/Network Technician 1:
High school diploma or the equivalent;
AND
Two years experience which demonstrates routine use of two or more kinds of "off-the-shelf" application software (e.g., wordprocessing, database, spreadsheet, etc.). Additionally, applicants must show experience in basic microcomputer hardware/software support which includes installing and configuring microcomputers and/or peripherals, installing software, and performing routine file backup operations.

Substitution:
Twelve semester hours from an accredited college in software applications, office automation, computer networking, electrical engineering or computer science may be substituted for the two years experience such that one semester hour equals two (2) months work experience. Other types of equivalent training (e.g., trade or technical school or the military) may be substituted for required work experience where the applicant provides a Certificate of Completion for courses taken and evidence of 12.5 hours classroom experience for each semester hour (2 months) substituted. 

Microcomputer/Network Technician 2:
One year of experience in which the primary focus was on network installations, maintenance and trouble-shooting services for microcomputers, their peripherals and/or non-complex computer networks.
OR
An Associate's degree from an accredited college in computer science, computer networking, electrical engineering, information systems, data communication, or a closely related field.
OR
Professional, undergraduate, and/or military certification that includes training in computer troubleshooting, networking, network security, interconnected devices, and server installation and configuration. 

Additional Required Information

REQUIRED DOCUMENTS

• If using education for qualifications, please upload a copy of Educational Transcripts.
• If you have any certifications, please upload a copy.
• Previous three performance evaluations if applicable.
• Resume.

COVER LETTER
A cover letter is not required. Please upload a copy if your Workplace Alaska job application does not provide enough detail or to use personal experience to meet minimum qualifications.

SPECIAL NOTICES

• This position will require a background investigation including fingerprinting. 
• This position will travel to DOC Correctional Facilities around the state of Alaska.
• This position requires a valid driver’s license as you may use a SOA Vehicle to travel from site to site.

FLEXIBLY STAFFED
This position is flexibly staffed. The level of the job offer will be based on the selected candidate’s eligibility. If hired at the lower level, you will be promoted to the higher-level job class after completing the training plan and meeting the minimum qualifications. 

EDUCATION 
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview, at the discretion of the hiring manager.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION 
Education completed in foreign colleges, universities, or high schools may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution or high school.  It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE
If using work experience in your Applicant Profile, you must also provide the employer name, your job title, dates of employment and whether full or part-time. Applicant Profiles will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

PREA NOTIFICATION
The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution;
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

CRIMINAL HISTORY CHECKS/APSIN/ACOMS
Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN)/Alaska Corrections Offender Management System (ACOMS).  A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN/ACOMS.  DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice.  Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

FINGERPRINT NOTICE
All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).  Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at the address above. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance, please visit:  https://www.governmentjobs.com/OnlineApplication/User/ResetPassword  

 

Contact Information

James Dabbs-Ashworth
Data Processing Manager 1
james.dabbs-ashworth@alaska.gov
  
 

Agency

State of Alaska

Address

PO Box 110201

Juneau, Alaska, 99811

Phone

(800) 587-0430 (Statewide toll-free number)
(907) 465-4095 (Juneau and out-of-state callers)