JAG Specialist Lead

At Covenant House Alaska we are in the people business.  We provide holistic services to young people who come to us from circumstances beyond their control.  Our people provide absolute respect and unconditional love to youth who deserve a chance to be the best version of themselves.  When you join our team, you become part of a massive movement to interrupt the path to chronic adult homelessness.  The pay is competitive, the benefits package is best in class and the experience is life changing. We look forward to meeting you. 


Position Summary

The JAG (Jobs For America’s Graduates) Specialist Lead identifies, recruits, and instructs students deemed to have a high degree of difficulty in being promoted into the next grade level, achieving graduation, and/or making a successful transition from school to a career with advancement opportunities. The JAG Specialist Lead serves as a leader on the JAG team, ensuring the program is delivered to national standards.


Essential Functions

  • Provide appropriate curriculum and ensure students achieve specific JAG competencies through Covenant House Alaska (CHA) and community-based programming. Teach through a variety of methods including lectures, hands-on activities, and team teaching while tailoring the program for the needs of each specific student and implementing intervention strategies as needed
  • Ensure an appropriate pool of candidates by directly recruiting students and obtaining referrals from CHA staff and community organizations that interact with youth experiencing homelessness, those involved in the Juvenile Justice System, or who have been in the foster care system.
  • Hold interviews with prospective candidates and those making referrals to determine, using JAG guidelines, the appropriateness of the prospective student for the program
  • Administer testing programs including pre-/post-tests and career interest surveys. Establish and implement a career development plan for all enrolled students
  • Foster positive perceptions of the JAG program within the Anchorage community by developing and maintaining positive, collaborative working relationships with CHA staff, partner staff, and outside agencies; including teachers, administrators, students, and the families of the youth we serve
  • Build appreciation for teamwork, sense of belonging, and commitment to community service among JAG students by organizing and serving as an advisor to a JAG Career Association; create training opportunities through hands-on activities, film presentations, guest speakers, and workshops; assist with civic and social opportunities
  • Provide students with guidance, counseling, and support within appropriate limits; refer students to additional support services on an as-needed basis
  • Comply with all documentation requirements and manage various databases and other tracking mechanisms to accurately report on participant outcomes in a comprehensive and timely manner
  • Compile periodic reports to funders highlighting program successes and challenges. Participate in conference calls with representatives from the JAG program nationally
  • Create marketing materials to advertise the JAG program to potential youth candidates as well as referral sources
  • Assist students in finding and maintaining quality employment and/or post-secondary educational programs upon graduation; work closely with students and employers for 12 months after the completion of the JAG program to ensure a satisfactory employment outcome
  • Complete special projects and other projects/duties as assigned by the Program Manager
  • Participate in staff meetings and development activities; attend national JAG conferences as requested by the program manager
  • Understand, practice, and promote the vision, mission, and five principles of Covenant House Alaska.
  • Relentlessly show up and be present in young people’s lives, especially through times of relapse and crisis.
  • Work with the team to plan and implement engagement activities
  • Demonstrate an enthusiastic commitment to the job and the Agency
  • Always ensure the safety of youth seen by CHA
  • Provide security of the building, including the surrounding area
  • Always keep the supervisor fully informed
  • Perform other duties as assigned


Supervisory Responsibilities

  • Advocate for the program and develop effective community support resources by working with employers, parents, civic groups, and legislators to build awareness of and support for the program
  • Provide consultation and support to JAG Specialists regarding plans and interventions
  • Develop job opportunities, participate in public relations activities, attend meetings and speak to various community groups in support of youth in the program
  • In conjunction with the E&E Program Manager interview, evaluate, and assist in the performance improvement of staff as needed
  • Perform weekly audits to ensure quality and timeliness of statistical data entry completed by the JAG team
  • Assist in the management of the program budget, tracking and reporting on allowable purchases
  • Compile appropriate JAG data for grant reporting purposes




Bachelor’s degree is required; Social Service, Counseling, Business, Education, or a related field is preferred. Experience can substitute for post-secondary education on a year-for-year basis. 


Experience working with adolescent or disadvantaged populations preferred; life, volunteer, and internship experience will be considered. Experience in a supervisory capacity is preferred.


Knowledge, Skills, and Abilities Required

  • Understand and comply with all Agency policies and procedures; including Child Protection Policies.
  • Understand and comply with all principles of Trauma-Informed Care. Willingness to acquire basic concepts in care coordination for adolescents and young adults and incorporate into service-provision.
  • Is approachable, relatable, builds rapport well, and practices active listening with individuals of varied cultural backgrounds, embracing differences in behavior and lifestyle choices.
  • Ability to establish appropriate boundaries while developing and nurturing supportive relationships with students.
  • Leadership skills and the ability to coach team members tactfully and effectively.
  • Knowledge of community social service resources to assist youth with needs related to housing, employment, education, and social-emotional well-being.
  • Knowledge of crisis intervention and ability to address conflict between youth exhibiting challenging behaviors; able to respond quickly and safely while continuing to be a settling influence in crisis situations and emergencies.
  • Knowledge of Anchorage School District systems, policies, procedures, and graduation requirements.
  • Ability to use an individualized approach to motivate youth to achieve their education, employment, and other goals in both classroom and one-on-one settings.
  • Ability to relate with and provide instruction to a diverse group of young individuals with varying backgrounds and life circumstances.
  • Able to articulate successes and challenges experienced by youth to inform program development and effectively communicate with CHA staff, community partners, and funding sources.
  • Organizational abilities and level of responsibility conducive to prepping curriculum, keeping supplies inventoried and stocked, and tracking and reporting on grant-funded purchases.
  • High degree of sensitivity to and respect for diversity and cultural issues involved in working with individuals of varying ethnicities and income.
  • Understand best practices in the areas of prevention, recognition, and response to suspected and identified victims of human trafficking.
  • Willingness to engage with partner human trafficking service agencies and law enforcement.
  • Understand the intersectionality of youth homelessness, mental health, substance misuse, human trafficking, and poverty.
  • Ability to develop curriculum and educational opportunities consistent with the JAG model.
  • Can maintain confidentiality while understanding and complying with requirements of mandated reporting, duty to warn, HIPAA, and other limits to confidentiality.
  • Willingness to utilize training opportunities in support of personal and professional growth, competence development, and to increase overall capacity to serve youth every day.
  • Willingness to see past differences in behavior and functioning and ability to passionately advocate for the right of all youth to be valued, supported, educated, employed, and housed.
  • Well-developed verbal and written communication skills.
  • Proficient with standard computer operating systems. Ability to navigate Microsoft Office Suite, online databases, and other programs and websites as required.
  • Willingness and ability to work outside of normal business hours as well as Holidays and weekends as needed.
  • Willingness and ability to attain a CPR/First Aid Certification.
  • Possess a current and valid Driver's License.
  • Have a good driving record.
  • Pass federal, state, and local background check investigations.



Working Conditions 

  • Position works in Youth Engagement Center, Classroom and within the Covey Academy residential and educational building.
  • Noise level is mild to moderate, consistent with office and residential environments.
  • Must have the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Must have the ability to observe details within close range.
  • Must be able to remain in a stationary position for extended periods of time.
  • Must be able to move within the office to access files and office equipment.
  • Consistently operates a computer and related office machinery.
  • Must be able to ascend/descend stairways to monitor the space within a two-story building with and possibly without the assistance of an elevator
  • Occasionally moves items up to 40 pounds while ascending/descending stairways to assist residents moving in and out of the building.


Covenant House is an Equal Opportunity Employer


To promote the best in health and well-being for Staff and Youth at Covenant House Alaska we require employees to have/obtain a COVID-19 vaccination as a term of employment unless an exemption has been approved. All vaccination records are maintained by Human Resources and will be stored separately from the employee’s personnel file and will only be requested upon acceptance of an offer of employment.  Additionally, all CHA Staff are required to follow current CDC best practices, which will be monitored and communicated when changes and updates are needed. 

Anchorage, AK

16 day(s) ago