Personal Banker II - Muldoon Branch


Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized six years in a row by Alaska Business Magazine Readers.

Salary: $20.75 /Hour + DOE
Schedule: Monday-Friday 9:15 am - 6:15 pm, some Saturdays 11:30 am - 4:30 pm

GENERAL PURPOSE SUMMARY
This is a branch based sales position with some outside calling whose primary goal is to acquire, retain and deepen consumer and business relationships.  Creates an outstanding customer experience and helps the branch meet sales objectives, contributing to the success of the bank. Develops new business, builds strong customer relationships, and increases sales by performing the following essential duties and responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Establishes new business and expands existing banking relationships by making sales calls in person and by phone to current and prospective customers including both consumers and commercial. Tracks customer calls, sales activities, and reports trends from various sources to supervisor.
  2. Consults with existing and potential customers, analyzes their financial needs, and recommends appropriate bank products and services. Cross sells and makes productive referrals to other areas of the bank.
  3. Opens new accounts, sells consumer products and services, and responds to customer account related requests; may close accounts and conduct customer initiated account research and resolution.
  4. Implements the onboarding process for new customers creating an outstanding customer experience.
  5. Acts as liaison between customers and other areas of the bank. Maintains awareness of existing and newly developed bank products and services in order to make appropriate recommendations to customers.
  6. Initiates and processes customer contracts for bank products and services and answers customers' questions regarding the contract and service or product.
  7. Interviews and evaluates customer needs to initiate consumer loan business, requests and receives applications and other required paperwork to send for underwriting, informs customer regarding approval or denial of loan, and may coordinate closings of loans they originated.
  8. Performs other work-related duties as assigned by supervisor.

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE
Minimum: Bachelor's degree in a business related field plus one year demonstrated experience in a customer relationship-type position, or four years in a front line customer contact position with two of the years as experience in a customer relationship-type position; or equivalent combination of education/training and experience. One year sales experience. Preferred: Outside sales experience.

SKILLS and ABILITIES
Ability to keyboard 35 wpm and operate a 10-key calculator required. Word processing and spreadsheet experience required; database experience preferred.

FNBA offers:
* Advancement Opportunities
* Competitive Compensation
* 401(k) w/ Employer Matching- 100% Match, Up to the first 6% of Contributions
* Generous Paid Time Off
* Comprehensive Benefits
* Team Environment
* Family Friendly Culture
Plus many more great benefits!!

Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today. All applications must be received through FNBA's website to be considered.

FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender.

Anchorage, AK

20 day(s) ago

Tribal Affiliation(s)
Any Affiliation