Animal Control Sergeant: Anchorage Animal Care & Control


Under the supervision of the Captain the Animal Control Sergeant assigns and oversees the day-to-day enforcement personnel and operations, reviews and approves case assignments and reports, assists in training staff, and performs other supervisory duties as assigned. The Animal Control Sergeant also acts with full authority in the stead of the Enforcement Supervisor when they are not in the office.


  • High School Diploma or Equivalent
  • Valid Alaska driver’s license and good driving record (No DWI/DUI, Suspensions, Revocations, or multiple moving violations during the last 5 years)
  • Minimum of 21 years of age
  • Oleoresin Capsicum certified (or ability to be certified)
  • Minimum of 2 years as a code/law enforcement experience, to include enforcing law(s), conducting investigations, interviewing witnesses, collecting evidence, writing citations and/or reports
  • Minimum of 6 months experience as an Animal Control Officer (ACO)
  • Ability to understand, fluently speak, read, write, or comprehend the English language


  • Experience as a supervisor in law enforcement, code enforcement, military, or animal control/shelter agency.
  • Completion of a National Animal Control Association Training or similar course
  • Proficient with Microsoft Office Suite
  • One year of formal job-related education such as: Justice Major or Paralegal Studies


  • Investigate complaints on violations of Municipal Code Title 17
  • Impound and issue citations to animals in accordance with Municipal Code Title 17
  • Pursue, capture and control aggressive and dangerous animals using safety equipment and special techniques
  • Respond to injured domestic animal assistance
  • Maintain record of daily activity and prepare reports as required
  • Educate the public on animal control ordinances including licensing and rabies requirements, and animal welfare
  • Perform radio dispatching duties
  • Ability to work flexible schedule
  • Ability to work with a variety of animal including cats, dogs, ferrets, birds, reptiles
  • Prepare cases for administrative hearings and court and testify when necessary
  • Ensure cleanliness, maintenance, and safe operations of vehicles
  • Respond to request for assistance from other agencies in accordance with established service priorities
  • Handle all animals humanely, properly, and with compassion at all times, including those that may be sick, injured, or feral, regardless of situation or circumstance
  • Assist other departments of Anchorage Animal Care and Control
  • Maintain healthy, safe, sanitary, pleasant and clean facilities for all animals housed at AACCC using cleaners and disinfectants with chemical agents per MSDS guidelines
  • Provide information to the public, promote responsible pet ownership
  • Follow established procedures governing safe work practices including, but not limited to, wearing protective equipment when necessary; perform duties in a manner which assures the safety of oneself and others; and attend all designated training sessions
  • Participate in regular or special training to upgrade or improve job skills, knowledge, performance or professionalism
  • Supervise training of assigned personnel on the job, provide direct instruction to animal control officers, and ensure that client and ALPS/DUS training program requirements are met
  • Maintain established standards of officer performance by personal example and commendation of superior performance, progressive discipline, and direct contact with personnel on a regular basis
  • Evaluate and make recommendations to officers regarding their reports, daily duties and procedures, and take corrective action as necessary to achieve optimum overall performance, in accordance with ALPS/DUS personnel policies
  • Assure that all assigned personnel are personally prepared to perform their duties
  • Be available to provide back up support for personnel on duty and make management level decisions in emergencies when the Enforcement Supervisor is unavailable
  • Assure that all personnel are treated fairly and that consideration is given to their personal needs, in accordance with the DUS Guarantee of Fair Treatment
  • Handle most of the day-to-day activities regarding the enforcement section at the direction of the Enforcement Supervisor and supervise the enforcement section when the Enforcement Supervisor is unavailable.
  • When acting as the Enforcement Supervisor, the Sergeant will have the same duties and responsibilities as the Enforcement Supervisor. They are expected to work closely with the Center Manager on all activities that involve the enforcement section
  • Ensure that adequate supplies of forms and equipment used by the enforcement staff are readily available
  • Maintain the equipment and vehicles used by the enforcement staff and correct any problems with the equipment/vehicles that occur or bring it to the attention of the enforcement supervisor for corrective action
  • The Sergeant is expected to handle any additional duties that are assigned to them


  • Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
  • Corporate Values: Understands, embraces, and integrates DUS corporate values into everyday duties and responsibilities.
  • Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers.
  • Leadership: Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
  • Safety and Security: Promotes a safe work environment for co-workers and customers
  • Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization


  • Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments, and tasks.
  • Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information
  • Coaching and Mentoring: Provides guidance to strengthen competencies to improve work performance.
  • Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
  • Conflict Resolution: Prevents, manages, and/or resolves conflict.
  • Creative Thinking: Creates something new or original; explores ideas; generates possibilities, looks for many solutions rather than just one; generates new ideas by combining, changing, or reapplying existing ideas.
  • Decision Making: Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
  • Dependability: Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale.
  • Independence:  Works with little or no supervision
  • Judgment: Displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
  • Problem Solving: Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk
  • Time management: Manages time effectively when accomplishing tasks, projects, and goals.
  • Willingness to Learn: Willing to learn new skills or techniques to meet the demanding changes of job duties and responsibilities. 


Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance. Full-time regular employees are provided access to our employee assistance program.


The employee will be required to work in a variety of environments including, but not limited to indoor/office - customer service and kennel area (noisy, odorous environment) and outdoor - subject to adverse weather conditions.


Maintain a degree of physical capability and agility which may involve quickly entering and exiting vehicles; running, lifting, carrying and dragging heavy objects; climbing over and pulling oneself over obstacles; jumping down from elevated surfaces; climbing through openings, jumping over obstacles; crawling in confined areas; balancing on uneven or narrow surfaces; walking or standing for long periods; and operation of a motor vehicle.  Employee must be able to lift 50 pounds. Applicant will be required to successfully complete a post-offer, pre-hire physical and Functional Capacity Exam.


It is Denali Universal Services’ business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.


Denali Universal Services is an Equal Opportunity Employer.

Anchorage, AK

13 day(s) ago