Business Assistance Coordinator

Business Assistance Coordinator Job Description


About the Anchorage Community Land Trust (ACLT):

The mission of the Anchorage Community Land Trust (ACLT) is to develop healthy and prosperous neighborhoods in Anchorage. We choose to invest our effort in neighborhood commercial corridors because we believe that community wealth building starts with strong, locally owned small businesses. We support neighborhoods such as Mountain View, Fairview and Spenard with our toolkit, which consists of real estate, community organizing, neighborhood improvements, and targeted programs. Our Set Up Shop program, which launched in 2018, provides a pipeline of training, lending, business assistance, and real estate help for entrepreneurs from our core neighborhoods. By supporting business creation, local job growth, and resident leadership, we can revitalize communities, provide economic opportunities to families, and make Anchorage an even better place to live and raise a family. For more information, see

Address: 3701 Mountain View Drive Suite 100, Anchorage AK 99508

Phone: (907) 274-0152

Web site:


Job Description:

ACLT is seeking a candidate with strong project management skills and technical expertise to support small businesses through our Indigenous Peoples Set Up Shop program. The program provides free business training and assistance, product design, and lending services for Alaska Native and American Indian entrepreneurs. These services are Indigenous-led in partnership with Cook Inlet Tribal Council and Cook Inlet Lending Center. The Business Assistance Coordinator is primarily responsible for building relationships with Alaska Native business owners, and then directly providing or assisting them with Set Up Shop business services (also known as technical assistance). This role includes consulting with local entrepreneurs to identify next steps to launch or grow their business, and then working with a mix of in-house support and professional providers to address their needs. The Business Assistance Coordinator will also perform intakes of clients seeking services, connect them to other program components (like lending and real estate services) if applicable, and track data for project management and reporting purposes. Evening and weekend work is occasionally required. This position reports to the Director of Programs, and works alongside other program managers and program staff.


Salary and Benefits: Full time, salaried, $45,000-$50,000 dependent on experience. ACLT offers comprehensive benefits including health care, dental, retirement, and PTO.


Key Duties and Responsibilities:

  • Engage with new and existing clients
  • Conduct outreach and build relationships with community members, business owners, and partner organizations.
  • Act as the point of contact for the list of professionals (technical assistance providers) who contract to support our small businesses.
  • Respond to requests for information and services.
  • Provide business services (also known as technical assistance) to clients:
    • Work with training graduates and other neighborhood entrepreneurs to assess needs, schedule services, and coordinate and contract with external providers. Act as the point of contact for these clients.
    • Help clients access other ACLT services like lending and real estate support.
    • Directly provide TA services to clients in areas of expertise.
      • Business services are including but not limited to: business planning & coaching, licensing & permitting, marketing & advertising, social media, e-commerce & website builds, advice on profitability & finances, operations & point of sale, bookkeeping & accounting, and more.
  • Assist with other ACLT programs, including Set Up Shop training classes and Grow North Farm.
  • Conduct program and organization-related administrative work, such as tracking and reporting hours, conducting surveys and gathering data, and assisting with grant reports.
  • Other duties as assigned.




Education and Experience:


One year related professional experience, with experience in one or more of the following: education, project management, community outreach, and direct work with clients or community members.


Preferred Knowledge and Skills:

  • Strong interpersonal skills and the ability to develop strong working relationships with clients and partners.
  • Excellent oral and written communication skills.
  • Excellent organizational skills and the ability to manage multiple projects simultaneously.
  • Candidates with bilingual fluency and/or familiarity with ACLT’s neighborhoods are strongly encouraged to apply. ACLT’s core neighborhoods are Mountain View, Fairview, Spenard, Muldoon, and Downtown.



How to Apply:

Please submit resume and CV to Caitlin 'Cat' Taylor at this email address:


Anchorage, AK

6 day(s) ago

Tribal Affiliation(s)
Any Affiliation

Closing Date 2022-10-07