Public Education Assistant: Anchorage Animal Care & Control


With supervision under the Anchorage Animal Care & Control (AACC) Public Education Manager, the Public Education Assistant serves as the administrative support function for both the volunteer and public relations programs ran by the Shelter. This position will have the ability to help in all areas around the Shelter and requires a high level of professionalism, initiative, motivation, customer service and must demonstrative the ability to use sound judgement while interacting with the public, AACC partners, and other employees.

REQUIRED QUALIFICATIONS

  • Minimum age 18
  • High School Diploma or GED
  • Able to proficiently speak, read, understand and write English
  • Minimum one year of experience in an administrative support role
  • Excellent verbal and written communications skills
  • Proficient with Microsoft Office Suite – specifically Outlook, Word and Excel
  • Detail oriented and strong organizational skills
  • Good time management skills with the ability to perform assigned tasks efficiently and safely
  • Strong customer service skills

PREFERRED QUALIFICATIONS

  • Experience working in an animal welfare agency
  • Experience administering or managing social media
  • Experience administering or leading a function within a volunteer program.

ESSENTIAL FUNCTIONS

  • Serves as administrative assistant to the Public Education Manager and must have a thorough working knowledge of all the various functions and programs offered by AACC.
  • Participates in the planning, development, implementation, and support for the Public Relations, social media, and Volunteer Coordination programs.
  • Assists with recruitment and screening of prospective volunteers
  • Oversees daily volunteers’ activities
  • Monitors and updates social networking outreach for AACC, as well as updates the AACC section of the Municipal website, as needed. Current social channels include Facebook, Instagram, Twitter, and NextDoor
  • Provides tours of AACC to the public, school groups, and other requesting parties
  • Works closely with news media, community leaders, and others to increase public awareness of the organization and its roles, services, and objectives
  • Helps to coordinate marketing and promotion of special events
  • Participates in animal behavior assessment program
  • Aids in the planning of events and special events
  • Helps to maintain an atmosphere where opinions and suggestions for program development and shelter improvements are encouraged.
  • Participates in regular or special training to upgrade or improve job skills, knowledge, performance or professionalism
  • Represents Denali Universal Services in a positive, courteous, and professional manner
  • Other related work as assigned, including cross training on other positions

CORE COMPETENCIES

  • Safety and Security: Promotes a safe work environment for co-workers and customers
  • Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
  • Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
  • Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
  • Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
  • Leadership: Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals

JOB SPECIFIC COMPETENCIES

  • Flexible with the ability to thrive in an emotional, fast-pacedwork environment.
  • Ability to deal with the public in a pleasant and courteous manner
  • Ability to work independently or as part of a team
  • Ability to multitask and prioritize work to meet deadlines with little supervision
  • Effective and professional communication skills
  • Strong analytical and problem-solving skills
  • Maturity of judgement and behavior
  • Proven and sustained emotional intelligence, worth ethics and integrity

BENEFITS

Full-time regular employees can enroll in our health insurance (medical/dental/vision), life insurance, 401k retirement and short-term disability plans. Full-time employees are also provided access to our Employee Assistance Program (EAP).

WORKING ENVIRONMENT

Most of the work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Some exposure to the shelter’s noisy and odorous environment; may interact with the public in emotional and occasionally hostile situations; care for and handle all animals in a safe, effective and humane manner.

PHYSICAL DEMANDS 

The employee’s work requires routine walking, standing, bending and frequently carrying items up to 40 pounds.

REASONABLE ACCOMMODATION

It is DUS’ business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

EQUAL OPPORTUNITY EMPLOYER

DUS is an Equal Opportunity Employer.

Anchorage, AK

25 day(s) ago