Student CARE and Dual Enrollment Coordinator

Student CARE and Dual Enrollment Coordinator

• Job No:
• Classification:Student Services Professional 3
• Grade:Grade 79
• Work type:On Campus, Staff Full-time
• Administrative Unit:University of Alaska Fairbanks
• School/Business unit:UAF Student Services
• Location:Fairbanks
• Categories: Academic Advising/Support, Student Affairs/Services

Position Summary:
The Center for Student Rights and Responsibilities (CSRR) at the University of Alaska Fairbanks is looking for a dedicated, compassionate, and motivated individual to join their team as a Student CARE and Dual Enrollment Coordinator. The CSRR assists students with achieving their personal, academic, and life goals through student-centered support and advocacy while maintaining a safe and inclusive learning environment. The Student CARE and Dual Enrollment Coordinator provides guidance to UAF partners and supports students within the UAF Northstar College and Dual Enrollment programs in addition to advising the associated staff and faculty through personalized and dynamic case management. The position assists students in resolving educational and personal challenges that may impede their academic progress. The work produced by this position requires strong knowledge of care and protection of minors, mental health, student advocacy, and crisis management. The scope of this position is to collaborate in providing support to students in distress by triaging concerns and coordinating a response from the college community.

1-70%Case Management - Case Management is the ongoing and documented outreach and support done by a professional to assist an individual with addressing an extenuating circumstance, issue, or concern. Acting as a case manager, the Student CARE and Dual Enrollment Coordinator is expected to: ● Connect with a diverse community on the micro and macro levels; ● Handle a dynamic caseload in a timely and efficient manner, including possible case overflow from the CSRR team; ● Advocate for students in need while upholding University policies; ● Refer students, staff, and faculty to campus and community partners for assistance; ● Run regular audits on caseloads; and ● Document all interactions in Maxient (an online database).Essential 20%Student, Staff, Faculty, and Community Outreach - ● Educate UAF students, staff, and faculty on CSRR services, student responsibilities and rights, common issues within higher education, topics of interest, and how these impact the Middle College population; ● Educate local partners and stakeholders on CSRR services, student responsibilities and rights, common issues within higher education, topics of interest, and how these impact the Middle College population; ● Collaborate on trainings to diverse audiences that focus specifically on minors and their needs, including addressing minors in the classroom and protection of minors on campus; ● Utilize media and department collaborations to reach online and distant students; ● Work with campus partners to design and implement policies and programs; and ● Strengthen campus and community relations.Essential 3-10%Other duties - ● Perform basic office duties; ● Collect, analyze, and present data; ● Work collaboratively and supportively with different individuals, departments, and agencies; ● Prepare agenda for team meetings; ● Supervise interns; ● Maintain a safe and inclusive environment; ● Handle sensitive information in a professional manner; ● Adhere to all University, State, and Federal laws, policies, and regulations; and ● Other duties as assigned.

Knowledge, Skills, Abilities:
● Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Experience in problem-solving, decision making, conflict resolution, negotiation, counseling, referral techniques and confidentiality.
● Ability to maintain professional and ethical boundaries while offering compassionate and individualized care
● Knowledgeable of available resources both on campus and in the greater community, including resources specific to dual enrolled students and minors, and a willingness to network for resources
● Knowledgeable on the specific policies, procedures, and requirements for dual enrollment, protection of minors, and other relevant topics;
● Demonstrated ability to provide administrative case management, including direct contact with clients and other providers, as well as administrative duties. Skilled in coordinating, directing, evaluating, and implementing case management services for minors and other students with multiple personal and life challenges (preferably in a higher education setting).
● Ability to communicate, engage and develop rapport with individuals of diverse cultural, social, and religious backgrounds, and varied age, gender, and sexual orientation. Ability with crisis intervention. Commitment to diversity and anti-racist practices.
● Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.

Preferred Experience & Education:

• A Master's degree in Psychology, Justice, Social Work, higher education, or related field is preferred.
• Direct experience providing advocacy and support for dual enrolled and minor student is preferred.
• Direct experience providing advocacy and support for underrepresented students in a higher education setting is preferred.

Required Experience & Education:

• A Bachelor's degree in Psychology, Justice, Social Work, higher education, safety or compliance, or related field is required.
• One year experience in case management, crisis intervention, or similar skill is required.

Salary Information:

This is a full-time, 12-month, exempt staff position complete with both a competitive salary and New hires will be placed on the, Grade 79, based on education and experience.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.

The review process for applications will be begin on June 9th, 2023.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Zane DeBilt, SBO HR Coordinator, at or 907-474-6351.

Applications Close: Open until filled

To apply, visit:

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Fairbanks, AK

14 day(s) ago

Closing Date 2023-08-23