Adult Outpatient Team Supervisor, RS

Adult Outpatient Team Supervisor, RS

Full-Time, Regular


Anchorage, AK, US

Requisition ID: 1749






Job Title: Adult Outpatient Team Supervisor, RS

Department: Recovery Services

Reports To: Outpatient & Prevention Services Manager

Supervises: Adult Outpatient Clinical Staff

FLSA Status: Exempt

Pay Grade: E6

Job Type: Regular, Full-Time

KBCU: Yes          ICPA: Yes


General Functions:

The Adult Outpatient Team Supervisor is responsible for Recovery Services (RS) Outpatient programs' clinical services. This position supervises the adult outpatient team, ensures accurate delivery of services, monitors grant services and operations in congruence with the treatment philosophy, and ensures the approach and service delivery model complies with State and CARF standards to monitor and achieve program goals objectives. 


Duties and Responsibilities:

  • Develop, revise, and maintain the outpatient treatment programs' operating policies and procedures, as needed.
  • Maintain a safe environment of care and ensures compliance with health and safety standards and policies.  
  • Ensure a complete orientation schedule for new staff members is created and adhered to for new-hire training. 
  • Supervise Outpatient Substance Use Counselors, Case Managers, and Clinicians, as well as all Interns in an outpatient program.
  • Oversee clinical operations of outpatient while assuring systems integration and ensuring consistency in RS's philosophy and compliance with standards for content and timeliness.
  • Monitor and ensure that all clinical groups are conducted and followed as outlined in the group schedule.
  • Provide supervision of practicum students or volunteer placements under outpatient services.
  • Oversee that all staff caseloads are filled and maintained to meet utilization targets and grant requirements.
  • Train, oversee, and provide guidance utilizing the Recovery Services Case Management System (RSCMS).  
  • Approve and monitor all clinical documentation, including but not limited to progress notes, treatment plans, modified diagnoses, discharge summaries, and case staffing for clinical accuracy and timeliness.
  • Create staff development and individual learning plans.
  • Conduct 90 day and annual performance evaluations.
  • Monitor and provide supervision and feedback to clinical staff regarding group and individual service delivery skills.
  • Ability to identify emergency issues and respond appropriately 
  • Ensure timely submission of all ASAP reports, including ASAP miscellaneous note entry into the AKAIMS system.
  • Assist in providing information for grant and department reports.
  • Maintain an active presence and availability in outpatient office for participant and staff needs.
  • Conduct weekly case staffing to review participant progress, transitional planning, and treatment plan updates and ensure an adequate care and recommendations level.
  • Facilitate referrals and ensure effective transfers for participants.
  • Fulfill responsibilities during staff vacancies.
  • Work cohesively with other supervisors, managers, and contractors to ensure the unit's quality of care.  
  • Attend off-site, staff, and other department meetings.
  • Maintain confidentiality according to all state and federal regulations and procedures, including 42 CFR Part 2 and HIPAA.
  • Other duties as needed and assigned.

Job Specifications:

  • Strong competency in addictions and knowledge of ASAM criteria and application.
  • Strong competency in addictions and knowledge of DSM-5 Substance Use criteria.
  • Strong competence, knowledge, and understanding of addiction and co-occurring disorders
  • Demonstrated ability to effectively manage crises.
  • Demonstrated ability to effectively communicate both verbally and in writing.
  • Demonstrated ability to facilitate group and individual services.
  • Demonstrated ability to supervise and coordinate delivery of services for multiple participants simultaneously.
  • Demonstrated ability to supervise staff and offer effective clinical direction.
  • Strong problem-solving skills.
  • Computer literacy in word processing, email, internet, spreadsheets, and case management systems. 
  • Knowledge and experience in addictions and co-occurring treatment.
  • Demonstrable knowledge of delivering trauma-informed care services.
  • Ability to work with diverse populations with multiple barriers.

Minimum Core CompetenciesCITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills 


Minimum Qualifications:

  • Associate's Degree in Human Services or related field. Relevant experience may substitute for the education requirement on a year-for-year basis. 
  • Three years of experience in providing services to the behavioral health population.
  • One-year of supervisory experience in the behavioral health field.
  • One year of experience in addictions and co-occurring treatment.
  • Alaska Chemical Dependency Counselor Certification I (CDC) or the ability to obtain certification within (6) months from date of hire. Incumbents must receive the Chemical Dependency Counselor Certification II (CDC II) by June 1st, 2022, or approved for a provisional QBHP by the state of Alaska. 
  • Valid Alaska Driver's License and be insurable under CITC's automotive insurance, which requires a driver to be at least 21 years of age.
  • Continued employment is contingent upon receipt of a satisfactory state and federal background check, approved National Provider Identifier Standard (NPI) status, and state approval as a Qualified Addictions Professional (QAP). 

Preferred Qualifications:

  • Bachelor's Degree in Sociology, Social Work, Psychology, Counseling or related field.
  • Alaska Chemical Dependency Counselor Certification II (CDC) or higher.

NATIVE PREFERENCE STATEMENT: Under the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC's Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI), and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household members for Native families, including foster or traditionally adopted Native children.



The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.

Anchorage, AK

8 day(s) ago