Outpatient Supervisor (Recovery Services)

Outpatient Supervisor (Recovery Services)


Wasilla, AK, US






Job Title: Valley Outpatient Supervisor

Department: Recovery Services

Reports To: Senior Outpatient Manager

Supervises: Outpatient Clinical Staff

FLSA Status: Exempt

Pay Grade: E5

Job Type: Regular, Full-Time


General Functions:

The Valley Outpatient Team Supervisor is responsible for supervising all clinical services for the Mat-Su Recovery Services (RS) office. Duties include supervision of the outpatient team, ensure accurate delivery of services, monitor grant services and operation in congruence with the treatment philosophy, and ensure approach and service delivery model complies with State and CARF standards, as well as monitor and achieve program goals and objectives. 


Duties and Responsibilities:

  • Develop, revise, and maintain the operating policies and procedures of the outpatient treatment programs, as needed.
  • Maintain a safe environment of care and ensures compliance with health and safety standards and policies.  
  • Ensure a thorough orientation schedule for new staff members is created and adhered to for new hire training.  
  • Supervise Outpatient Substance Use Counselors, Case Managers, Family Navigator, and Clinicians, as well as all Interns, practicum students, or volunteer placements in the valley outpatient program.
  • Oversee clinical operations of outpatient services while assuring integration of systems and ensuring consistency in the philosophy of RS, and compliance with standards for content and timeliness.
  • Monitor and ensure that all clinical groups are conducted and followed as outlined in the group schedule and ensure all groups are facilitated using an evidence-based curriculum.
  • Oversee that all staff caseloads are filled and maintained to meet utilization targets and grant requirements.
  • Train, oversee, and provide guidance utilizing the Recovery Services Case Management System (RSCMS).  
  • Approve and monitor all clinical documentation including but not limited to progress notes, treatment plans, modified diagnoses, discharge summaries, level of care changes, and case staffing for clinical accuracy and timeliness.
  • Create staff development and individual learning plans to support staff professional development and maintain necessary skills for increased performance and certification.
  • Conduct 90-day and annual performance evaluations for direct supervised staff.
  • Monitor and provide supervision and feedback to clinical staff regarding group and individual service delivery skills as outlined in RS policies and procedures.
  • Have a working knowledge and understanding of suicidal ideation and the procedure to clinically assess a participant and obtain the appropriate emergency services in crisis response situations.
  • Ensure timely submission of all Alcohol Safety Action Program (ASAP) reports including ASAP miscellaneous note entry into AKAIMS system.
  • Assist in providing information for grant and department reports as needed; including but not limited to, dashboard, board reports, state quarterlies, and annual grant continuations.
  • Maintain active presence and availability in outpatient office for participant and staff needs.
  • Conduct weekly case staffing to review participant progress, transitional planning, and treatment plan updates and ensure an adequate level of care and recommendations.
  • Facilitate referrals and ensure effective transfers for participants as needed.
  • Fulfill responsibilities during staff vacancies to meet the needs of the participants.
  • Work cohesively with other supervisors, managers, and contractors to ensure the quality of care across the unit.  
  • Attend off-site meetings as well as oversite at all RS sites as needed.
  • Maintain confidentiality according to all state and federal regulations and procedures including 42 CFR Part 2 and HIPAA.
  • Other duties as needed and assigned.


  • Job Specifications:
  • Strong competency in addictions and knowledge of ASAM criteria and application.
  • Strong competency in addictions and knowledge of DSM-5 Substance Use criteria.
  • Strong competence, knowledge, and understanding of addiction and co-occurring disorders
  • Demonstrated ability to effectively manage crises.
  • Demonstrated ability to effectively communicate both verbally and in writing.
  • Demonstrated ability to facilitate group and individual services.
  • Demonstrated ability to supervise and coordinate delivery of services for multiple participants simultaneously.
  • Demonstrated ability to supervise staff and offer effective clinical direction.
  • Strong problem-solving skills.
  • Computer literacy in word processing, email, internet, spreadsheets, and case management systems.
  • Knowledge of delivering trauma-competent care services
  • Ability to work with diverse populations with multiple


Minimum Core Competencies: CITC Values, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.


Minimum Qualifications:

  • Associate’s Degree in Human Services or related field. Relevant experience may substitute for education requirement on a year-for-year basis.
  • Three years of experience in providing services to the behavioral health population.
  • One-year supervisory experience in the behavioral health field.
  • One year of experience in addictions and co-occurring treatment.
  • Valid Alaska Driver’s License and be insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.
  • Continued employment is contingent upon receipt of a satisfactory state and federal background check, approved National Provider Identifier Standard (NPI) status, and state approval as a Qualified Addictions Professional (QAP).
  • Alaska Chemical Dependency Counselor Certification II (CDC) or the ability to obtain certification within (3) months from date of hire. Incumbent must receive the Chemical Dependency Counselor Certification II (CDC II) by June 1st, 2022 or approved for a provisional QBHP by the state of Alaska. 


Preferred Qualifications:

  • Bachelor’s Degree in Sociology, Social Work, Psychology, Counseling or related field.
  • Alaska Chemical Dependency Clinical Supervisor Certification.


NATIVE PREFERENCE STATEMENT: Under the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI), and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household members for Native families, including foster or traditionally adopted Native children.





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The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.

Wasilla, AK

1 month(s) ago