Executive Assistant/Office Manager

To apply for this postion, please email cmconnell@stmnc.net of nandrew@stmnc.net for an application or call (907) 302-0750.



Under direction of the Chief Executive Officer (CEO) and Chief Operations Officer (COO), facilitates leadership interactions between the CEO/COO and others. Supports the CEO and the Executive Team in performing a variety of analytical, assessment and administrative tasks, including office organization, records maintenance, reception, scheduling, and general assistance.



Assists the CEO/COO in handling matters of policy and organizational importance. Manages special projects as assigned by CEO/COO. Prepares and compiles documents for leadership. Provides technical support to the Executive Team. Ensures cross-system coordination with its business partners to meet the mission and vision of SMNC. Provides support for Board and Executive meetings. Gathers and drafts the CEO/COO’s speeches, reports and other presentations. Requests information from other departments and outside sources and interfaces with various departments and maintains contacts with individual at all levels within SMNC. Participates in planning, policy development, and problem resolution. Assures satisfaction of internal and external customers, contributes to the strategic planning objectives for SMNC related to customer satisfaction and serves as a resource person and provides accurate information about SMNC services. Reserves meeting spaces, records and transcribes minutes. Prepares travel arrangements for the team and Board of Directors and board meetings. Travel to meetings with or on behalf of the CEO. Performs administrative duties and helps prepare department publications, promotional materials, and various reports. Composes, edits, compiles, and formats documents. Provides leadership, direction, and guidance to assigned staff. Develops goals and priorities in conjunction with employees and assigns tasks and projects. Develops staff skills and training plans. Counsels, trains, and coaches subordinate staff. Acts as a liaison between staff and the COO. Develops, manages and monitors project budgets and contracts. Coordinates with all SMNC companies to ensure timely and accurate financial reporting. Represents the CEO as designated. Performs other duties as assigned. Knowledge of customer service concepts and practices required. Knowledge of standard regulations and principles of federal Native programs related to research, data collection and analysis. Knowledge of Alaska Native Corporations (ANCs), Tribal government and federal government functions. Knowledge of advanced office technology and procedures. Knowledge of privacy laws and regulations. Knowledge of basic purchasing and travel preparation processes. Knowledge of Alaska Native culture and Alaska Tribal Health System. Knowledge of standard budgeting and budget analysis. Knowledge of process for policy development, and problem identification with associated resolution. Knowledge in continuous quality improvement concepts, theories, and practice. Knowledge in analyzing and evaluating complex topics and issues and makes recommendation for improvement or solution. Skill in proof-reading with a high level of accuracy and attention to detail. Skill in operating office equipment. Skill in oral and written communication and negotiating across all levels of management, specifically in speech writing. Skill in analyzing customer service issues and preparing recommendation based on findings. Skill in establishing and maintaining cooperative working relationships with others. Must be highly reliable and have skill in working independently, making decisions and maintaining confidentiality. Skill in multi-tasking and working within deadlines to complete projects and assignments.


Preferred Experience

MINIMUM EDUCATION QUALIFICATION A Bachelor’s degree in business or a related field. Progressively responsible professional/exempt work experience may be substituted on a year-for-year basis for college education.


MINIMUM EXPERIENCE QUALIFICATION Non-supervisory - five (5) years of senior level professional executive support experience. An equivalent combination of relevant education and/or training may be substituted for experience.


PREFERRED EXPERIENCE QUALIFICATION Professional executive support experience in an ANC setting, and knowledge of ANC and government contracting are preferred.


ADDITIONAL REQUIREMENTS Possess a valid Alaska driver’s license with a clean driving record. Incumbent may be required to travel to other locations in Alaska and nationally. Traditional work schedule but may be adjusted as needed.


MINIMUM PHYSICAL REQUIREMENTS The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to lift approximately 20 pounds.



Anchorage, AK

9 month(s) ago