Eligibility Specialist


Cook Inlet Housing Authority is a great place to work!

Our corporate family is a team of passionate, enthusiastic, dedicated and highly qualified people. Our work allows us to create innovative solutions to complex housing issues in our community. We create housing opportunities that empower our people and build our community.

We have a great benefits package which includes the Public Employee’s Retirement System (PERS), Supplemental Benefit System Annuity Plan (SBS), and employer paid Life/STD/LTD insurance, extremely affordable health coverage, generous PTO accruals, paid holidays, an educational reimbursement program, a great wellness program and 457 optional pre-tax deferrals.

If you are interested in the Eligibility Specialist position and you have the expertise, skills and energy to match our mission to provide independence through housing, we encourage you to apply.

General Functions
This position assists the Eligibility Supervisor and Manager of Housing Services with the process of application intake and client eligibility.

Major Activities (Typical Duties/Responsibilities)

• The Eligibility Specialist is readily accessible to applicants and tenants for help with the application process, recertification process, and answer general questions.
• Ensures all eligible applicants meet all eligibility requirements.
• The Eligibility Specialist monitors their properties Waitlist for each vacancy and ensure property set asides are being met.
• Directly schedules all applicant appointments, verifies income and eligibility, notifies applicant of same.
• Assist with lease up of new properties including marketing, mail outs and tracking
• Assists the Eligibility Supervisor and Compliance Administrator with compliance monitoring, report preparation, and file maintenance.
• Assists Compliance Administrator with file audits, including tracking of corrections to ensure deficiencies are corrected.
• Ensures all necessary paperwork in files is maintained and that all required documentation is in order.
• Promotes CIHA housing programs. Establishes and maintains a network or referral source(s) for individual client needs.
• Maintains a good working relationship with Rental Properties staff
• Assists in manning CIHA informational booths at various events.
• Other related duties as assigned.

Skills and Abilities
• Ability to work independently and produce products with minimal supervisory support.
• Ability to provide excellent customer service and communicate effectively verbally and in writing with clients, staff, others.
• Ability to read, analyze, and interpret CIHA policies and procedures, related Federal and State regulations, and other documents as noted above under Major Activities (i.e., deeds, credit reports, etc.).
• Ability to conduct interviews with applicants and tenants
• Ability to operate single and multi-user computers with Microsoft Word, Excel, and other software systems.
• Knowledge of office practices and procedures with ability to perform basic computer functions.

Education and Experience
• Associates Degree or experience can be substituted on a year for year basis.
• Preferred; any of the following designations or receiving one within 6 months of hire date: Housing Credit Certified Professional; Certified Professional of Occupancy; National Credit Professional; Registered Apartment Manager; Accredited Apartment Manager (ARM).
• Four years of experience working with public, preferably within the housing field.
• Current AK Driver's license.

Please visit www.cookinlethousing.org to submit an application.

Cook Inlet Housing Authority provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Employment preference is given to eligible and qualified Alaska Native or American Indian candidates to the extent required or permitted by applicable law.

Anchorage, AK

9 day(s) ago

Tribal Affiliation(s)
Any Affiliation