Visitor Services Assistant


The Anchorage Museum’s mission is to be a museum for people, place, planet, and potential, in service of a sustainable and equitable North, with creativity and imagination for what is possible. We welcome diverse perspectives, recognize all are enriched when a diversity of voices, viewpoints, and skills are included and engaged in the work we do, and are committed to creating an anti-racist, fully inclusive organization.

For a full job description and to apply, go to www.anchoragemuseum.org/about-us/employment.  

Do you like working with interesting people? Do you like learning about Alaska, its Indigenous peoples, and the North? If so, the Anchorage Museum would like you to join our team. The Anchorage Museum is recruiting for a friendly and customer service-oriented individual for Visitor Services Assistant. This position perform cashier duties, is active in all facets of museum retail sales and visitor services and provides an engaging experience for museum visitors. Incumbents work variable scheduled hours conforming to the museum’s summer hours, and organizational needs.

Some non-standard work hours will be required (nights, weekends, and holidays).

Essential Functions:

  • Ensure that each Museum visitor receives outstanding customer service by providing a friendly environment which includes greeting and acknowledging every visitor, answering questions, maintaining outstanding professional standards, and a thorough knowledge of exhibitions, programs, and activities

  • Assist Museum Store customers with viewing, locating, and purchasing merchandise.

  • Oversee visitor admission or sales stations as assigned

  • Encourage and support the sale of memberships

  • Accurately and efficiently perform and complete all sales transactions, cash accounting and reporting

  • Open and close cashier stations in accordance with Museum procedures and scheduled hours

Knowledge/Skills/Qualifications:

Knowledge of:

  • Alaska history and Native cultures

  • Merchandise produced and created for Alaskan markets

  • Physical layout of the Museum facility; knowledge of cash handling procedures

  • Computer technology

Ability to:

  • Be friendly and accommodating when working with visitors, Museum staff, and other stakeholders

  • Work Independently

  • Perform cashier functions and completion of required forms and reports

  • Maintain a professional appearance and conducting self in a professional manner

  • Greet and assist the public; explain rules and policies and communicate effectively with all contacts

  • Process information/merchandise through computer system and POS register system.

  • Read, write, speak, and count in English fluently

  • Accurately complete all documentation

Qualifications:

  • High school diploma, GED, or equivalent required

  • Two years’ experience with cash handling and reporting required

  • One-year experience as a museum visitor services assistant or museum attendant preferred

  • If you are interested in this exceptional opportunity, please log on to our website to review the complete job description. Interested parties may complete an employment application and submit it along with a resume and cover letter via email, fax or mail. Please note we are unable to accept resumes in place of an employment application.
     

LOCATION:

Anchorage Museum

Attn: Human Resources

625 C Street, Anchorage, Alaska 99501

(907) 929-9200 tel

www.anchoragemuseum.org/about-us/employment  

 

The AMA will not discriminate against any employee or applicant for employment because of race, color, religion, national origin, ancestry, age, sex or marital status or who is a 'qualified individual with a disability,' as that phrase is defined in the Americans with Disabilities Act. AMA will take affirmative action to ensure that applicants are employed and that employees are treated during employment without regard to their race, color, religion, national origin, ancestry, age, sex, marital status or physical or mental disability.

 

 

 

Anchorage, AK

23 day(s) ago

Closing Date 2021-06-11