Rural Program Director

Rural Program Director


Job No:


Classification:Administrative Management 2

Grade:Grade 81

Work type:Hybrid, On Campus, Remote, Remote within Alaska, Staff Full-time

Administrative Unit:University of Alaska Anchorage

School/Business unit:UAA Chancellor


Categories: Executive/Director/Management, Administrative/Personnel, Business/Accounting/Finance


Position Summary:

While the Alaska SBDC has many centers and advisors in physical locations in the major population centers across the state, there are over 250 communities that also need SBDC's services. The Rural Program Director manages a virtual center with advisors in various locations around the state that provide business advising services to rural entrepreneurs located in communities not serviced by other SBDC Centers. Over the past three years, the number of clients served by the Rural Program increased 140% and continues to grow. The Rural Program Director manages the Rural Program, supervises staff, provides business advising, develops online and stand alone business development tools, hosts in person and online events and trainings, develops and engages in partnerships geared towards supporting rural Alaska entrepreneurs and businesses. This position will focus on identifying new ways that the Alaska SBDC can continue to support rural Alaskan businesses to help them launch and grow. This will help the Alaska SBDC continue to not only cover the entire state, but also focus our efforts on the communities and businesses that don't have access to the resources and support found in larger communities who need help the most. This recruitment is open internally to current UA employees or those otherwise eligible to apply to internal postings.



10Develop workshop curriculum and business development tools specifically for rural business development and rural communities. Manage the deployment of rural development workshops. Collaborate and support other SBDC training initiatives such as the State SSBCI and Tribal SSBCI technical assistance programs, SBA collaborations and other rural programs as they develop. Provide presentations, media interviews, written statements and other collateral to help educate on rural business development and Alaska's rural economy.Essential 10OTHER: Other short term programs and projects that support the SBDC mission, such as providing training, and participation in various entrepreneurial events, SBDC special programs like TREND and BuyAlaska and similar projects or programs.Essential 10PERSONNEL MANAGEMENT: Provide day-to-day guidance, training, and direction to direct reports. Hire, train, evaluate, complete annual performance reviews, and initiate corrective action for all direct reports. Supervise Rural Program staff and maintain organizational metrics and strategic goals.Essential 35Oversee the SBDC Rural Program including maintaining compliance with state and federal rules and regulations, reporting and data tracking. Seek and manage various grants to support rural activities and communities. Submit quarterly reports as required for each grant. Help develop new projects and programs that will result in more economic activity in rural Alaska such as industry-specific training and support, educating rural businesses and lenders about the various SSBCI programs, developing/supporting a rural business incubator and Alaska Native business development program, as well as other similar efforts. Build awareness of SBDC programs and services by engaging key referral sources such as banks, lenders, professional firms and other business resource partners. Understand, maintain and grow any program specific funding and partnerships that support the program's mission. The Rural Program includes the Rural, Juneau, and Ketchikan Centers and also includes additional contracted offices located outside of Anchorage, Fairbanks, Mat-Su and the Kenai Peninsula.Essential 35Provide technical assistance to small business owners in rural Alaska. Areas of advising include, but are not limited to: business plans, sources of financing, marketing, financial proposals, cash flow management and other aspects of business formation, development and expansion. Provide accurate and timely client session notes in the authorized Neoserra database to enable client tracking and reporting. Develop datasets and resources that showcase rural business development best practices and barriers and serve as a statewide expert on rural business development.


Knowledge, Skills, Abilities:


• Substantive knowledge of business management principles, practices and techniques; strong financial planning skills; program development and management skills, employee management skills, communication skills, strong organizational abilities; resource development skills; several years of business ownership and/or management.

• Must have knowledge of contract administration and strategic short and long range planning processes.

• Must have program/project management skills.

• Have excellent public speaking, customer service, tact, diplomacy and persuasion skills.

• Ability to analyze information, to communicate effectively in person and in writing and to manage personnel.

• Ability to build successful teams, supervise staff and resolve interpersonal conflict.

• Ability to analyze complex situations and propose viable solutions and courses of action.

• Ability to define appropriateness of requests.

• Ability to focus and maintain strict regulations of federal client management database updates, maintenance and uploads.

• Clear understanding of the geographical rural areas within Alaska. Has experience working within small, rural communities and willing to travel to rural areas within Alaska.

• Computer operating skills required; Google Suite and Microsoft Office products.

• Cloud technology and Google Drive experience preferred.


Typical Experience:

Areas of experience preferred:

Bachelor's degree in a field that directly relates to the position or can be shown to relate to the position

Master's degree in a relevant field preferred

Experience as a Supervisor or related supervisory position

Experience partnering with Native Corporations and Tribes

Experience with economic development and entrepreneurship communities within rural Alaska

Experience with the banking/finance industry and small business loan programs

Experience with marketing practices related to small businesses in rural areas

Experience with small business Human Resources and labor requirements

Experience with International Trade

Experience with other business ventures if applicant can demonstrate how that experience is applicable to this position

Experience with owning and/or developing businesses

Experience with developing and/or delivering training

Experience with basic web development and SEO

History/experience working with SBDC and/or SBA


Required Education or Training:

Bachelor's degree and four years progressive responsibility as it relates to the job posting or an equivalent combination of training and experience. Several years of business ownership or at least five years small business management (financial and personnel) experience is required. Ownership or management experience must include executive level responsibility for usual and necessary small business operational functions. Or Program manager/director experience could be considered in place of business ownership. Business development and financial accounting knowledge are critical. Business consulting/mentoring experience. Experience with business development in rural Alaska is required. Knowledge of federal, state and local financial and tax regulations relevant to small business.


Salary Information:


This is a full-time, term-funded, 12-month, exempt staff position complete with both a competitive salary and New hires will be placed on the, Grade 81, based on education and experience. Salary will be commensurate with experience and will take into consideration cost of living in the rural community the applicant resides.


Special Instructions to Applicants:


Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.


The review process for applications will be begin on September 23, 2022. To ensure your application is reviewed please submit your application by 11:55pm AK on September 22, 2022


Preference will be given to applicants that currently reside in a rural community in Alaska. Because preference will be given to applicants that reside in a rural community; the position is a remote position and applicants will be asked to complete a telework agreement upon hire.


Occasional travel is required. Attendance of meetings that fall outside of the 8-5, M-F hours of operation are occasionally required.


*This recruitment is open internally to current UA employees or those otherwise eligible to apply to internal postings.


**To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.


This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.


The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.


UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:


The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.


Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.


If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.


Applications Close: Open until filled


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Anchorage, AK

7 day(s) ago

Closing Date 2022-10-20