Department: Operations
Classification: Non-Exempt
Reports to: Facilities Manager
Status: Full-time
Location: Anchorage
Compensation: Up to $28/hr

Position Summary: The Custodian & Maintenance Technician provides direct facilities, maintenance, custodial, and operational support across AWAIC’s administrative offices, emergency shelter, and transitional housing facilities. This position helps ensure AWAIC’s properties, grounds, vehicles, and equipment remain clean, sanitary, safe, functional, and well maintained. Primary responsibilities include routine and deep cleaning, sanitation, minor repairs and maintenance, responding to facility work requests, preventative maintenance, groundskeeping, snow and ice management, vehicle care, supply management, and general facility upkeep. The Custodian & Maintenance Technician works closely with the Facilities Manager to identify maintenance and safety concerns, complete assigned projects, coordinate facility needs and support the day-to-day operation of AWAIC’s properties.

This position requires practical problem-solving skills, attention to detail, initiative, reliability, adaptability, safety awareness, and a commitment to trauma-informed and mission-centered work.

Essential Functions

Custodial Responsibilities

• Cleans and sanitizes common areas, offices, bathrooms, and other assigned spaces throughout AWAIC facilities.
• Empties trash and recycling, maintains refuse areas, and performs dump and recycling runs as needed.
• Inventories, replenishes, and organizes janitorial supplies and disposable products.
• Responds to internal work orders and performs scheduled deep and seasonal cleaning.
• Maintains clean, safe, and accessible grounds, pathways, parking areas, entrances, and exterior spaces, including seasonal groundskeeping and basic winter maintenance.
• Handles, stores, and disposes of cleaning chemicals and hazardous materials safely and maintains required OSHA and safety documentation.
• Sets up and cleans up spaces for meetings, events, and other agency activities as needed.
• Participates in facility walk-throughs and coordinates assigned custodial or groundskeeping services with vendors and contractors.

Facilities Responsibilities

• Responds to work orders and works with the Facilities Manager to identify, prioritize, and resolve maintenance and facility needs.
• Performs general building upkeep and minor repairs, including painting, basic carpentry, plumbing, electrical tasks, pressure washing, and similar maintenance.
• Performs preventive maintenance on building systems, shelter kitchen equipment, and other facility equipment.
• Identifies and addresses or reports maintenance concerns, needed repairs, and potential safety hazards.
• Researches and requisitions replacement parts, materials, tools, and maintenance supplies as directed.
• Maintains clean, organized, and safe maintenance areas, tools, equipment, and workspaces.
• Participates in safety drills and inspections and coordinates assigned maintenance work with vendors and contractors.
• Supports agency deliveries, loading and unloading, events, facility projects, and other operational needs.

Supervisory Accountabilities:

• None.

Knowledge, Skills, and Abilities Required:

Minimum Qualifications

• High school diploma or equivalent.
• Possession of a current State of Alaska Driving License and maintenance of a clean driving record.
• Ability to clear and maintain stringent federal, state, and local background clearances.

Minimum Experience

• 1 year janitorial and groundskeeping experience
• 3 years general facilities maintenance experience for both commercial and residential buildings including painting, electrical, plumbing, and carpentry.
• Proficient use of computers and standard office equipment, excellent written and verbal communication skills, the ability to work under pressure, and the ability to prioritize workload to meet deadlines is required.
• Possession of a current State of Alaska driver’s license required.
• Ability to clear and maintain stringent federal, state, and local background clearances.
• Working knowledge of custodial, groundskeeping, and basic facility maintenance practices, products, equipment, and techniques.
• Uses computers, standard office equipment, and basic databases or tracking systems for work orders, tasks, and purchases.
• Demonstrates strong organization, attention to detail, time management, and the ability to prioritize work based on health, safety, and operational needs.
• Works independently with minimal supervision while effectively managing multiple priorities and deadlines.
• Communicates clearly and professionally and works collaboratively across teams and departments.
• Demonstrates integrity, reliability, sound judgment, empathy, and positive interpersonal skills consistent with AWAIC’s mission, values, and trauma-informed approach.

Physical Requirements & Working Conditions

• Regularly stands, walks, bends, kneels, reaches, pushes, pulls, and performs repetitive movements throughout the workday.
• Regularly lifts and carries up to 25 pounds and occasionally lifts, carries, pushes, or pulls up to 50 pounds; uses assistance or appropriate equipment for heavier items.
• Safely operates cleaning equipment, hand and power tools, ladders, carts, and groundskeeping equipment.
• Works indoors and outdoors in varying conditions, including cold, snow, ice, heat, dust, noise, odors, and exposure to cleaning products and chemicals.
• Performs seasonal groundskeeping and winter maintenance, including light snow removal and salting walkways.
• Moves throughout multiple facilities and work areas, including using stairs and ladders as needed.
• Performs the essential functions of the position with or without reasonable accommodation.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

AWAIC is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Employment with AWAIC is at-will, meaning either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by applicable law or a written agreement. Signing below does not change the at-will employment status.