Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. 

Public Area Attendants set the tone for the entire property. How the property looks and feels plays a huge part in the guest experience. You will be out and about, ensuring all guest and employee areas are safe and clean according to safety standards. You provide excellent customer service and location information while supporting the overall goals of the company.


  • Performing janitorial duties of the main lodge and all public area spaces while using chemicals safely and in accordance with company policies and procedures. 
  • Cleaning and stocking all restrooms, sweeping, and mopping floors. 
  • Delivering amenities and linens to guests and housekeeping closets. 
  • Communicates and coordinates with multiple departments in a friendly and professional manner. 
  • Communicate with supervisors and other team members for service or technical updates, requests, or concerns. 
  • Maintain organization for housekeeping storage areas, ensuring they are clean of clutter and free from cross-contamination.  
  • Complete regular projects and deep cleaning. 
  • Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to the supervisor, creating memorable moments for our guests. 


  • Must pass a pre-employment background check. 
  • Minimum age of 18 years is required to reside in company housing, where available.
  • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
  • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
  • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
  • Dedicated commitment to a diverse, equitable, and inclusive work environment.
  • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities: 

  • Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
  • You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff. 
  • Ability to work in a fast-paced environment with multiple tasks and external influences. 
  • Ability to work independently with minimal supervision while achieving daily goals. 
  • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
  • Ability to stand/walk/work on feet for a minimum of 8 hours per day.


  • Reward for Referral Program
  • Experience – Of a lifetime!  
  • Rewards & Incentives
  • Community Service 
  • Employee Activities 
  • Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.  

Anchorage, AK

11 day(s) ago