JOB SUMMARY: As part of a collaborative team, provides Therapeutic and Case Management services to a variety of clients. Performs services for clients housed in Supportive Housing programs in Anchorage Alaska. Creatively engages clients to build rapport and foster independence in basic needs, maintain permanent housing, and recovery using a harm reduction approach. Performs crisis interventions, designs and delivers life skills trainings, and facilitates therapy in individual and group settings.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
- Evaluates clients based on State and DSM 5 categories in order to provide professional service planning, consultation, or referral assistance. Documents and regularly reviews and updates treatment plans as specified by proposed State Medicaid regulations.
- Must carry approximately 20 hours a week of Medicaid billable activities.
- Conducts integrated mental health and substance abuse assessments and makes treatment recommendations from these assessments.
- Handles crisis situations directly or directs other staff in handling of potentially suicidal, homicidal, or gravely disabled clients in order to prevent destabilization.
- Conducts clinical evaluations to determine need for hospitalization. Understands AS 47.30.670-AS 47.30.700 regarding voluntary/involuntary mental health treatment.
- Develops and maintains therapeutic relationships with clients to provide an environment to supports client growth and change. In particular, works with clients in the community and in their home.
- Manages the termination process and discharge planning in order to enhance client’s ability to retain services changes, use community social supports, and treatment professions to work on therapeutic changes.
- Documents all clinical notes in the DAP format and to Medicaid standards. Completes all documentation in a timely manner.
- Participates and presents meetings on and off site to coordinate care and works with community partners and other providers to provide wrap-around recovery services. Works closely with case management staff to provide consistent therapeutic interventions.
- Monitors psychotherapy literature in order to keep abreast of helpful information for delivery of mental health services.
- Researches, observes, receives, and analyzes information from all relevant sources.
- Provides clinical oversight to program staff and clinically supervises case manager and behavioral health technicians.
- Provides back up support/coverage to all positions, including case managers and coverage of the front desk.
- Performs other duties as assigned.
COMPETENCIES, SKILLS, AND ABILITIES:
- Ability to assist and support the client in successfully living, learning, working and socializing in the environment of their choice and to implement successful recovery interventions
- Possesses negotiation abilities to bring others together to try to reconcile differences.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to read, comprehend, and follow established policies and procedures, HIPAA, and displays ethical behavior as it applies to the job.
- Ability to manage work time well, prioritize and meet deadlines.
- Demonstrated ability to work effectively in a team environment.
- Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.
- Provides the multidisciplinary team with evidence base practice.
WORK ENVIRONMENT/JOB CONDITIONS:
- Agency is a mandated tobacco, drug and alcohol free workplace.
- Must be able work in a general office environment and the community.
- Ability to endure work fluctuations, deadlines, and interruptions, and occasionally work beyond regularly scheduled hours to complete assignments as required.
- Position requires extensive networking, teamwork with other employees, coaches, mentors and an ability to share information and speak in open forums in front of groups.
- Capability of maneuvering through the Supportive Housing Division facilities.
- Ability to respond quickly in emergency situations and deescalate hostile, aggressive, or threatening situations.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
- Must have the ability to operate the following equipment: desktop computer, telephone, copier, and PC printer.
- Serves as a community advocate for the homeless, persons with addictions, mental health issues and/or disabilities.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly to grasp, type, see, talk, hear, and lift and carry 50 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials, carry and retrieve files and records.
- Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.
POSITION TYPE/EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
TRAVEL: Travel is primarily local during the business day.
EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION:
- Must be at least 21 years of age.
- Master’s Degree in social work, psychology, counseling, or related.
- Must pass state and federal background checks, including fingerprints.
- Required to obtain a National Provider Identifier (NPI) number prior to start of employment.
- Knowledge and competency in behavioral health best practices and the ability to improve clinical services in the area of mental health.
- Strong time management and organizational skills and ability to prioritize projects and assignments, solve problems independently and produce professional results under deadlines with little or no supervision.
- Ability to work with a multi-disciplinary staff with demonstrated competency in professional development and training, evaluation, cultural competency, ethics, confidentiality, team building, and management strategies.
- Demonstrated ability to effectively communicate at multiple levels with culturally diverse clientele.
- Demonstrated effective oral and written communication skills including experience in public speaking, expertise in documentation, report writing, and development of audio/visual resources and handouts for educational lectures public information.
- Ability to maintain records in accordance with legal responsibilities, and State, Federal and agency reporting requirements and standards and to evaluate client performance and coordinate appropriate action with the Director.
- Establishes appropriate professional files to include screening, assessments, intake evaluations, treatment service plans, and progress notes.
- Ability to build partnerships and collaborations with other organizations and agencies that support a common mission.
- Responsible work ethic with reliable attendance.
- Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations.
- Demonstrated intermediate level of computer skills necessary in order to use and create professional business documents, letters, emails, reports, spreadsheets, training materials, slide presentations, and to enter data into intricate database programs and proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook.
- Demonstrated ability to work effectively in a team environment.
- High degree of professionalism; ability to exercise good judgment, courtesy, and rapport building in working with a diverse staff and residents; ability to maintain confidentiality.
- Personal wellness plan that encourages perseverance, compassion, and optimism toward life.
- Must be able to provide own transportation to meet work schedule requirements.
- Must have a valid driver’s License and maintain a valid driver’s license throughout the course of employment. Must provide a copy of current driving record from the Department of Motor Vehicles annually.
- Must have an insured vehicle, present proof of insurance, and maintain proof of insurance throughout the course of employment.
- Agency recommends annual TB screening, Hepatitis A & B vaccination and physical as part of employee’s personal wellness plan. (Recommendation – Not a requirement of this position).
PREFERRED EDUCATION AND EXPERIENCE:
- Experience working with clients with co-occurring disorders in any variety of settings.
- Chemical dependency certification from the State of Alaska or the NAADAC.
- Knowledge of alcohol and drugs, their addictive properties, patterns of abuse, and their physical, emotional, intellectual, and spiritual impact on the individual.
- Knowledge of social, cultural, and economic conditions in rural Alaska; cross-cultural experience working with Alaska Native populations.
- Experience working with AKAIMS, Carelogic/Qualifacts, and Medicaid requirements.
BENEFITS: As a full time, regular employee, you will be eligible to participate in our competitive benefits programs on the first day of the month after your 60th day of employment, including but not limited to:
Medical, Dental & Vision
Life & Supplemental Insurance
401K/Pension Plan
Flexible Spending Account/Health & Dependent Care
Health Savings Account
Employee Assistance Program
20 days (160 hours) of accrued Paid Time Off
12 Established paid holidays
Monthly Wellness Reimbursement