Product Support Technician


Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized seven years in a row by Alaska Business magazine readers.

First National is seeking a Product Support Technician. This position’s primary function is to support internal and external customers for our commercial and consumer credit cards and online banking. The ideal candidate has previous banking experience, values the collective success of the team, strong communication skills, and has in-depth experience providing customer support by phone.

The Product Support Technician acts as liaison between bank's end users, customers, software development staff, and vendors to support the bank's processing systems; provides technical support.


EDUCATION and/or EXPERIENCE
Minimum: Two years banking or customer service. Familiarity with banking data and processes. Preferred: Familiarity with banking (FNBA) products and processing environment.

SKILLS and ABILITIES
Ability to keyboard 45 wpm and operate a 10-key calculator by sight required; word processing and spreadsheet software experience required, database software experience preferred. Must have good written and oral communication and interpersonal skills

FNBA Careers -- Shaping Your Tomorrow
* Advancement Opportunities
* Competitive Compensation
* 401(k) w/ Employer Matching- 100% Match, Up to the first 6% of Contributions
* Generous Paid Time Off
* Comprehensive Benefits
* Team Environment
* Family Friendly Culture
Plus many more great benefits!!

Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today. All applications must be received through FNBA's website to be considered.

FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender.

VEVRRA Federal Contractor

This Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Anchorage, AK

7 day(s) ago

Tribal Affiliation(s)
Any Affiliation