Administrative Assistant I/II/III (AKP)

Administrative Assistant I/II/III (AKP)

Full-Time, Temporary


Anchorage, AK, US

Requisition ID: 1838







Job Title:          Administrative Assistant (I/II/III)

Department:    Alaska’s People

Reports To:      Manager, Alaska’s People

Supervises:       N/A

FLSA Status:    Non-Exempt

Pay Grade:        N3 (I) / N4 (II) / N5 (III)

Job Type:          Regular, Full-Time

AKBCU:             No       ICPA: No


General Functions:

This is a developmental position designed to grow in depth and breadth from Administrative Assistant I to Administrative Assistant III with progressively more responsibility. The main functions of this position are to serve as a courteous first point of contact for clients, participants, and the general public, as well as provide exceptional administrative support for special projects. Work locations will include CITC’s Alaska’s People and various departments companywide. Starting level determined based on qualifications and experience upon hire.


Duties and Responsibilities:

Administrative Assistant I 

  • Provide a professional, high level of customer service to all CITC staff, participants, vendors, and key stakeholders.
  • Answer phone calls, respond to all general email inquiries, greet guests, and route all employee and visitor questions to the proper staff and departments.
  • Maintain first floor conference room schedules and work with facilities and other staff accordingly.
  • Ensure workspace is clean, well-supplied, and office equipment is in good working order and supplied at all times. 
  • Ensure key communication information in the workspace is kept current.
  • Create, file, organize and maintain any related folders.
  • Make photocopies, transmit documents, order office supplies, and perform other clerical functions.
  • Perform all related administrative duties as assigned.
  • Become knowledgeable of CITC program services.  

Administrative Assistant II 

  • Consistently perform all duties/responsibilities of Administrative Assistant I with a high level of proficiency as evidenced in a performance evaluation.
  • Knowledgeable of all CITC departments and programs, and be able to route participants to the correct staff, program or department. 
  • Assist department staff with day-to-day operations, clerical duties, and special projects.
  • Create check requests, purchase requisitions, and credit card reconciliations.
  • Prepare letters, documents, expense reports, invoices, and other correspondence as requested. 
  • Schedule department-related meetings/events and maintain calendars.
  • Maintain and organize conference rooms for department meetings.
  • Assist with coordination of travel arrangements.
  • Perform all administrative duties as assigned by each specific department.

Administrative Assistant III 

  • Consistently perform all duties/responsibilities of Administrative Assistant I/II with a high level of proficiency as evidenced in a performance evaluation.
  • Support Alaska’s People in recruitment efforts of new Administrative Assistants, to include screening, interviewing, and selection.
  • Co-lead training program for newly hired Administrative Assistants.
  • Serve as back-up support to the Executive Office and CITC Leadership Council meetings.

Job Specifications:

  • Excellent verbal and written communication skills; knowledge of proper grammar, good vocabulary, spelling, and proofreading skills.
  • Excellent public contact skills and telephone etiquette.
  • Excellent computer skills, including Word and Excel in a Microsoft Windows environment.
  • Proficient use of PCs and standard office equipment.
  • Type 50 wpm neatly and accurately with knowledge of general business formats and procedures.
  • Ability to make sound decisions and exercise good judgment.
  • Ability to work closely with personnel from other departments within Cook Inlet Tribal Council.
  • Ability to work independently and with minimal supervision while maintaining attention to detail.
  • Ability to prioritize workload and adapt to changing priorities.
  • Maintain a high degree of sensitivity regarding confidential information.
  • General knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native and American Indian community.

Minimum Core Competencies: CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.


Minimum Qualifications: 

Administrative Assistant, I: 

  • High school diploma or GED
  • Six (6) months of experience working as a receptionist, administrative, or related work experience. 
  • Successful completion of CITC’s Administrative Apprenticeship Program may substitute for the experience requirement.

Administrative Assistant, II: 

  • High School diploma or GED.
  • Two (2) years of progressive experience working as a receptionist, administrative, or related work experience.  

Administrative Assistant, III: 

  • Associate’s degree in Business Administration, Organizational Development, Human Resources, or related field.  Relevant experience may substitute for educational requirement on a year-for-year basis. 
  • Three (3) years of administrative or related work experience.  
  • Valid Alaska driver’s license and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age and have had a driver’s license for at least three years.

Minimum Qualifications for all Job Levels:

  • Continued employment status contingent upon completion of a satisfactory state and federal fingerprint criminal background check.


NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household members for Native families, which includes foster or traditionally adopted Native children.



The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.   It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.   Management has sole discretion to add or modify the duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.

Anchorage, AK

16 day(s) ago