Academic Advisor

APPLY NOWJOB NO:519044
CLASSIFICATION:Student Services Professional 2
GRADE:Grade 78
WORK TYPE:Staff Full-time
ADMINISTRATIVE UNIT:University of Alaska Southeast
SCHOOL/BUSINESS UNIT:UAS School of Arts & Sciences
LOCATION:Juneau
CATEGORIES:Academic Advising/Support

 

Position Summary:

Are you an equity-minded individual excited about helping students achieve their academic goals? The School of Arts & Sciences at UAS is seeking an academic advisor to support our students in the departments of Humanities, Natural Sciences, and Social Sciences. The advising relationship is a key component in ensuring student success, and plays an integral role in ensuring that Juneau’s A&S students have a clear pathway to achieving their goals. Moreover, as an advisor, your work will directly impact the retention and recruitment goals of the School of Arts & Sciences and the university as a whole. Our ideal candidate is someone who demonstrates a deep desire to see students flourish and thrive, and a commitment to providing excellent service to current and prospective students, faculty, staff, and the university community. We are also looking for someone with an appreciation and understanding of the richness and diversity of the academic, cultural, socioeconomic, disability, gender identity, sexual orientation, and ethnic backgrounds present in Southeast Alaska. The University of Alaska Southeast is a regional, comprehensive, open-enrollment university located on the spectacular Inside Passage of Southeast Alaska. Our campus is located in the Tongass National Forest and sits on the shore of Auke Lake and Auke Bay, about 10 miles north of downtown Juneau. If this sounds like a good fit, we want to hear from you!

Duties:

COMMUNICATION AND OUTREACH 1. Keep apprised of current issues, trends, and best practices in academic advising. 2. Collaborate with departments and programs to support communications and outreach to target student populations. 3. Assist in the ongoing assessment and development of the Arts & Sciences advising program to ensure continuous improvement and delivery of best-practice advising in the School. 4. Participate in and collaborate on UAS campus-wide advising initiatives, including but not limited to the regional advising group. 5. At Dean’s request, serve on departmental or campus committees. 6. Other duties as assigned.

ASSIST WITH ENROLLMENT MANAGEMENT FOR JUNEAU-BASED ARTS & SCIENCES - HUMANITIES, NATURAL SCIENCE, AND SOCIAL SCIENCE COURSE OFFERINGS. 1. Advise on additions, removals and changes to course offerings. 2. Attempt to identify course scheduling conflicts. 3. Provide insight on needed courses for degree completion. 4. Assist in providing the departments with data about their students and degree programs.

MANAGEMENT OF JUNEAU-BASED ARTS & SCIENCES STUDENTS FROM ADMISSION TO GRADUATION 1. Development and execution of communication, corresponding, and tracking admitted students dovetailing directly into advising until student transitions to faculty advisor. 2. Collaborate with recruiters and admissions team members. 3. Support enrollment management and recruitment efforts including fielding incoming questions and program inquiries, and advising prospective students, especially transfer students. 4. Assist with Degree Completion process including identifying students who are ready to apply for graduation, reviewing degree progress generally and for more efficient degree completion, assistance with degree completion forms.

INTERVENTION, GUIDANCE, AND REFERRAL FOR STUDENTS EXPERIENCING ACADEMIC DIFFICULTIES 1. Contact and advise students identified by the Early Alert system. 2. Assist Arts & Sciences students and faculty in petitions and Financial Aid appeals, as appropriate. 3. Make referrals to appropriate campus/community resources. Referrals may include, but are not limited to, disability support services, career counseling, learning center tutoring, and/or other services supporting student academic success.

PROVIDE DIRECT ACADEMIC ADVISING TO ARTS & SCIENCES - HUMANITIES, NATURAL SCIENCE, AND SOCIAL SCIENCE STUDENTS 1. Act as primary advising contact for Juneau-based students new to Arts & Sciences - Humanities, Natural Science, and Social Science programs. 2. Advise current and prospective students on course offerings, degree program options, and requirements. 3. Review and use available data regarding student’s academic and educational needs, performance, aspirations, and challenges to assist students in the development of suitable educational plans, or to make appropriate referrals. Referrals may include, but are not limited to, faculty advising, career counseling, and/or other services supporting student academic success. 4. Maintain student file database integrity through efficient document handling and record-keeping processes with current data on enrollment, program, and advisor information. 5. Assist students in selecting appropriate courses and other educational experiences; interpreting institutional requirements (e.g., financial aid regulations, academic petition process, etc.); awareness about educational resources available; evaluation of progress toward established goals; development of decision-making skills; reinforce self-directed referral to and use of institutional and community support services. 6. Instruct students in the use of DegreeWorks for academic planning in their major(s). 7. Collaborate with departments to transition students to faculty advisors.

This is a full-time, Grade 78 (DOE), benefitted position complete with UA employee benefits package.

Located in the ancestral homeland of the Tlingit, Haida, and Tsimshian peoples, the University of Alaska Southeast (UAS) is fully committed to advancing the education and research aspirations of Indigenous peoples and is committed to ongoing work toward decolonization. These efforts are reflected in our UAS programs and formal community partnerships across our three campuses and throughout all of Southeast Alaska.

KNOWLEDGE/SKILLS/ABILITIES:

Knowledge of professional academic advising for undergraduate programs, degrees, and certificates.

Knowledge of university admissions, financial aid, and registration processes and procedures, including FERPA.

Knowledge of communication systems including Microsoft Office and Google Workspace.

Ability to interpret and communicate academic information; both in written and verbal forms, to a diverse population.

Ability to keep accurate and confidential student records including electronic files, spreadsheets and anecdotal information.

Ability to work independently, exercise good judgment in analyzing situations, making decisions, problem solving, and juggling multiple priorities at once.

Effective customer service, interpersonal, and collaborative skills, working with individuals and departments across the university.

TYPICAL EXPERIENCE:

Two years relevant experience, or an equivalent combination of training and experience. Experience working with diverse populations.

REQUIRED EDUCATION OR TRAINING:

EDUCATION & EXPERIENCE

Minimum Qualifications:

Two years of academic advising experience or two years of working with college students on issues such as advising, academic success, academic coaching, counseling, orientation, student support, or retention services.

Bachelor's degree in related field from an accredited post-secondary institution.

Preferred Qualifications:

Master's degree in a relevant area of study

Experience using databases like Banner, OnBase, and/or Navigate (EAB)

Knowledge and skills for using DegreeWorks or similar degree tracking system.

Experience working with faculty and students on a college/university campus

TO APPLY:

The initial review of applications will begin on March 28, 2022. To ensure consideration please apply by 11:55PM Alaska Time on March 27, 2022. This recruitment will remain open until filled.

Please attach a resume, cover letter and the names and contact information for three (3) professional references.

*To be eligible for this position, applicants must be legally authorized for unrestricted employment in the United States. No work visas will be sponsored for this position.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace.

University of Alaska campuses are Tobacco-Free. 

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.