Certified Medical Assistant

Dept./Program: DWC Primary Care

Division: Health Systems

Reports To: Primary Care Health Systems Administrator

Employment Status: Full Time

FLSA Status: Non-exempt

Schedule: 40 hours/week

Preference: TERO Ordinance 2017-01, P.L. 93-638

Job Summary:

The role of the Certified Medical Assistants (CMA's) is to support the physician or healthcare practitioner by keeping the practice running smoothly and on schedule. This position works closely with healthcare providers to give support such as rooming patients, assist with procedures, update and administer immunizations, assist with dispensing of prescriptions, answering phones, data entry, participate in training processes, and run simple laboratory tests. CMA's will also administer patient blood draws and injections when directed by providers or nurses.

Essential Functions:

• Performs basic medical and clerical procedures before and after examination including taking of vital signs, medical history update, specimen collection, point-of-care testing, recording of EKG's, dressing changes, medication administration, assisting with procedures, acting as chaperone during patient visits, faxing and assistance in dispensing prescriptions under the direction of pharmacist, and documentation of care in wellness record.
• Prepare, administer, and document immunizations or other injections.
• Provide patient education.
• Set-up procedure trays.
• Perform vision testing, snellen and color.
• Perform eye and ear irrigations.
• EKG preparations, hook-up, and run EKG.
• AFGAN monitor set-up.
• Oxygen tank set-up.
• Coordinate and educate patients on home sleep study equipment.
• Assists and coordinates utilization of immunization registry database including data entry, assuring database is kept up to date, identifying patients overdue for immunizations.
• Proactively contacts patients for follow-up as directed by provider.
• In collaboration with integrated care team, refer patients to appropriate services.
• Attend staff meetings for information sharing, continuing education activities, and participate in continuous improvement efforts as required.

Qualifications:

Education:

• High School Graduate or GED equivalent

Experience:

• One year as a Certified Medical Assistant working in a family practice.

License/Certification:

• Current Medical Assistant Certification required
• BCLS (Basic Cardiac Life Support for Healthcare Providers) required or within three months of hire.

Special Skills:

• Experience with electronic health records (Preferred)
• Ability to maintain a calm demeanor under pressure
• Excellent oral and written communication skills
• Excellent customer service skills and attitude
• Familiar with clinical, behavioral, and wellness screening tools
• Experience working with Native Americans preferred