ACC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

ACC is a growing company with a long history of serving rural Alaskans. For more than 150 years, we have been providing groceries and general merchandise to the people of Alaska. As was true more than 150 years ago, our stores continue to be a vital center of local community life. In 1992, the company was purchased by The Northwest Company (NWC) from the owner The Commercial Enterprise Development Corporation of Alaska. This acquisition by NWC made the combined companies the largest North American rural retailers and one of the largest employers in the State of Alaska. Learn more about ACC: www.alaskacommercial.com

PURPOSE OF THE ROLE:

The Meat Department is accountable for the successful day-to-day operation of the Meat Department. This includes implementation of company standards, the management of company assets, attention to maintaining a local competitive position, and the development and training of staff. The incumbent supports the rest of the store management team and fosters positive customer relationships.

AREAS OF ACCOUNTABILITY:

Provide excellent customer service by delivering on the Value Offer.

1. Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service.
2. Monitor and adjust customer service levels as needed.
3. Deal with customer complaints and requests quickly and effectively.
4. Address and respond to all customer inquiries.
5. Ensure an enjoyable shopping experience for customers.
6. Schedule staff to maximize customer service delivery is in accordance with Alaska Commercial Company Operating standards and includes Meat Department.

Manage the Meat Department to maximize sales and profits:

1. Ensure that the Meat Department is ready for business, stocked and maintained throughout the day.
2. Ensures profitability and customer satisfaction by offering value added and cross merchandised products.
3. Ensures that product is ordered to plan assortments.
4. Fully support and participate in all advertising campaigns and P.O.P strategies as directed through Procurement and Marketing.
5. Evaluate, select and markets vendor product and promotions to increase sales, develop customer traffic and stimulate turnover.
6. Monitor and control inventory levels by ordering product weekly; minimize over/under stocks to develop sales, inventory turns and return-on-investment.
7. Complete business segment inventories as required.
8. Protect business assets: maintain and control inventories and shrink.
9. Monitor gross profit, investigate and communicate variances to category manager.
10. Oversee the correct cost of all invoices and complete weekly price changes to maintain gross profit margins.
11. Maintain 52 week file and records.

Ensure that the daily operating disciplines, as directed in the Meat Manuel are consistently met:

1. Ensures food and safety and sanitation by strictly following Hygiene, Sanitation, Date Control and Meat Reduction Policies.
2. Ensure the product is priced in accordance with marketing guidelines.
3. Ensure that meat is packaged according to company standards, including correct trays and labels.
4. Ensure correct receiving procedures, including inspection, dating, cleaning, sanitation, handling, temperature control and storage of products.
5. Maintain and monitor condition of displays, sales floor, equipment, work and stock areas to meet or exceed company standards and ensure customer and employee safety.
6. Ensure equipment is calibrated and working properly.

Support, Train and develop staff:

1. Ensure that staff provides outstanding customer service.
2. Participate as a key member of the store team, providing leadership to store team and support to the Store Manager.
3. Train and coach meat department staff so that they are conversant with correct handling and preparation of products.
4. Through on-going communication keep staff current with key activities.
5. Supervise, coach and develop meat department employees as required.

JOB EXPERIENCE, EDUCATION AND QUALIFICATIONS:

1. Strong customer service skills.
2. 3 + years of management experience in retail Meat.
3. Ability to interpret a variety of instructions both verbally and orally.
4. Computer knowledge of Microsoft Word, Excel, and Outlook.
5. Strong knowledge of meat department operating principles.
6. Strong analytical skills.
7. Ability to lift 50 LBS on a consistent basis.

POSITION LOCATION: Nome, Alaska
RELOCATION PAID: Yes
HOUSING/UTILITIES PAID: Yes

Interested applicants are invited to send their resume directly to ssetefano@northwest.ca 

This position will be advertised externally; however internal candidates will receive first consideration based on qualifications. NWC employees are encouraged to bring forward applications of external candidates that meet the qualifications of this position.

NOTE: If an existing employee is selected for a posted position they will be required to remain in that position a minimum of one year prior to applying for other posted positions unless authorized by their current supervisor. New employees to the company must also remain in their position a minimum of one year prior to applying for posted positions unless authorized by their supervisor. This position adheres to the Corporate Job Posting Guidelines.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.