Chief Programs Officer (CPO)

Association of Village Council Presidents


Job Purpose
The Chief Programs Officer (CPO) of the Association of Village Council Presidents (AVCP) is a member of the executive team of the largest tribal consortium in the nation, delivering programs and services to 56 tribes in 48 villages of the Yukon Kuskokwim Delta. The CPO is responsible for leading and managing a comprehensive array of 20+ services and programs benefiting the region, delivered through six divisions across multiple sites. In accordance with policy and the strategic direction set by the Chief Executive Officer (CEO) and AVCP’s Executive Board, the CPO reports directly to the CEO and will formulate policies and processes to ensure the programmatic functions are fulfilling the goals of AVCP and meeting the requirements of funders and partners. The CPO is responsible for grant and divisional program implementation, will evaluate the effectiveness of programs to provide ongoing feedback, fosters communication and cooperation among many branches of the organization, and will uphold performance and accountability of program staff. The CPO must be able to thrive in a transformational environment that may require more than 40 hours each week, be comfortable with delegation, and have excellent organizational and time-management skills. This position is subject to a background check.
Primary Duties and Responsibilities
Leadership
• Serve as a team member on the Management Team of AVCP.
• Participate with the CEO, Executive Board and its Tribal Governing Bodies, and Management Team in refining the strategic plan that guides the organization.
• Identify, assess, and inform the CEO of internal and external issues and risks that affect the organization and the functions under the CPO supervision, in a timely and routine manner.
• The CPO will work closely with AVCP’s Chief Administrative Officer to promote effective operations of AVCP.
• Provide effective and motivating leadership and teamwork, and foster a work environment of finding solutions, continuous improvement, and mutual accountability.
• Be actively informed of all areas of the organization, including developing a broad and deep knowledge of all AVCP programs and supporting administrative functions which support and innovate service delivery.
• Be an analytical and decisive decision maker with the ability to prioritize, communicate objectives, and follow through to completion.
• Understand and lead your team of six division directors in Quality Improvement Plan initiatives and a Continuous Improvement environment, in cooperation with the CEO and Management Team of AVCP.
• Support all aspects of the AVCP Service Delivery Model by which the organization delivers services to the region.
Planning and Management
• Oversee the coordination, integration, and delivery of all programs, contracts and related services, promoting collaborative relationships between program areas, and ensuring that the expectations of clients, funders, partners, constituents, and other stakeholders are consistently met.
• Work closely with Finance, Grants & Compliance, division directors, and any financial consultants to develop coordinated-funding programmatic budgets, and monitor programmatic operations to ensure timely and sound fiscal and system management.
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• Work with staff, CEO and the Executive Board’s Internal Committee to prepare an AVCP comprehensive budget.
• Develop with the division directors an operational plan which incorporates goals and objectives that further the strategic direction of the organization and improves the overall operation and effectiveness of the organization.
• Oversee daily operations of the programs team while assuring appropriate compliance for all functions.
• With HR and the programs team, recruit, interview and select staff that have the right technical and personal abilities to help further the organization's mission.
• Evaluate performance of your direct reports in accordance with AVCP policy.
• Establish a positive, healthy and safe work environment in accord with all appropriate legislation and regulations.
• Accomplish all additional tasks assigned and/or requested by the CEO and Management Team.
Communications/Advocacy/Public Relations
• Communicate with others inside AVCP to keep them informed of the work of AVCP’s programs and to identify changes that impact those internal stakeholders.
• Serve as liaison when needed to programmatic tribal contacts, key government agencies, community partners, sister organizations and other partners and stakeholders in AVCP’s programs.
• Support the external work of AVCP’s service delivery of program outreach in the region by completing transactions necessary for travel in a timely manner.
• As needed, establish good working relationships and collaborative arrangements with partners, funders, villages, tribes, community groups, policymakers, and other organizations to help achieve the goals of the organization.
Qualifications
Education
Bachelor’s degree in Business, Public Administration, Finance, Operation Management or in a related field is required; a Master’s degree is preferred. Length and relevance of work experience may serve as a substitute for required education.
Experience
• 8 or more years of progressive programmatic and operational management experience required, in the non-profit or governmental sector preferred.
• 5 or more years direct experience working with tribes, tribal organizations and/or with state and federal agencies strongly preferred.
Knowledge, skills and abilities
• Demonstrated experience managing a team in a multi-site structure.
• Knowledge of program planning, organizational structure, budgeting, and administrative support functions.
• Knowledge of business functions such as HR, Finance, Information Technology, Compliance, etc.
• Knowledge of strategic planning and organizational development.
• Knowledge of programmatic data analysis and staffing performance/operation metrics.
• Knowledge of organizational management with the ability to coach mid and senior-level staff.
• Knowledge of digital project management, tools, programs, and reporting methods.
• Knowledge of current community challenges and opportunities relating to the mission of the organization.
• Knowledge of AVCP’s programs, administrative and program structure and service delivery model.
• Knowledge of the Yup’ik culture and of the tribal organizations and villages of the region of the Y-K Delta.
• Yup’ik speaking preferred.
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Proficiency in the use of computers for:
• Programmatic, financial and project management programs and tools
• Digital timekeeping, tracking appropriate cost codes, and processing electronic contracts and forms
• Word processing and strong communication
• Clear E-mail communication using respect and diplomacy
• Internet searches and research
Personal characteristics and competence reflecting:
• Adaptability: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
• Ethical Behavior: Understand ethical business and interpersonal behavior and business practices and ensure that you own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Relationship Building: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Effective Communication: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organization’s parameters.
• Ability to Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Leadership: Ability to positively influence others to achieve results that are in the best interest of the organization.
• Decision-making: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization, collaborating with management teams as needed.
• Organizational Skills: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
• Managing Planning: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Problem Solving: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Strategic Thinking: Assess options and actions based on trends and conditions in the environment, and in tune with the vision and values of the organization.
A Background Check will be required.

Bethel, AK

2 year(s) ago