Job Overview

Provides administrative, quality control assurance and clerical support for Outreach and Admissions (OA) and Career Transition (CT) contracts. Responsible for the maintenance of government property; outreach reporting systems, procurement, and quality control of all applicant and transition files.  

Responsibilities

Essential Duties & Job Functions: 

• Provides overall administrative and clerical support to the OA and CT Services project staff.
• Greets and assists visitors.
• Answers and directs incoming calls.
• Develops and maintains data base to capture daily, weekly, monthly, quarterly, and annual reports on files submitted to center, arrivals, students pending assignment, no-shows, placements, not placed, and barriers for the Project Manager.
• Assists Project Manager with generating reports to monitor arrivals, 45 and 90 day retention reports monthly, OAOMS 20/Center and POMS 20 reports to verify and ensure all statistical outcomes are recorded in the Job Corps Data Systems.
• Provides Quality Assurance of Job Corps applicant files before approving and sending to receiving centers and Quality Assurance of CTS before approving in the CTS JCDC program.
• Maintains a data base of all Quality Control systems and procedures required for generating reports.
• Develops and maintains tracking methods to monitor and ensure that the contract meets arrival goals and applicants are served as prescribed in the Policy and Requirements Handbook (PRH)/Geographic Assignment Plan contract requirements; and regular calls are being made for transition purposes.
• Assists Project Manager by generating reports to monitor effective Outreach and Admissions contract performance outcomes.
• Provides oversight, tracking and reporting of all government property in compliance with the Job Corps Property and Requirements Handbook.
• Assists the Project Manager in the development and execution of project staff training to support PRH changes, updates, and compliance.
• Establishes and maintains a reliable reporting system for monitoring the effectiveness of all Outreach and Job Development efforts and activities. Collects from each Job Corps Center projected arrival needs and communicates and coordinates arrival lists with Admissions Counselors.

Job Requirements

Mandatory:

• Associate’s degree in Business or related field, or, an equivalent combination of education and experience to successfully perform the essential duties and functions of the job may be substituted for Associate’s degree.
• Four (4) years' previous administrative and/or quality control.
• Proficient in the use of Microsoft Word, Excel, Publisher, and Outlook at an intermediate level.
• Successfully pass background check and drug test required on the contract.
• Current, valid driver’s license and an acceptable driving record.