Case Manager, Reentry (ANJC)

Full-Time, Regular

Professional

Anchorage, AK, US

 

 

 

Job Title: Reentry Case Manager (I/II/III) 

Department: ANJC 

Reports To: Restorative Justice Program Manager 

Supervises: None 

FLSA Status: Non-Exempt 

Pay Grade: N5 (I), N6 (II), N7 (III) 

Job Type: Regular, Full-Time 

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General Function:

This position is responsible for the case management of Reentry Program participants and works under the direction of the ANJC Reentry Program Manager. The incumbent duties require close coordination, collaboration, tracking and monitoring of participants to ensure compliance with their service plan and terms of release. Responsibilities also include working closely with partner agencies to ensure program participants are engaged and supported in services that includes employment/training, housing, mentoring, and other comprehensive services. 

  

Duties and Responsibilities:

Reentry Case Manager, I  

· Provide case management and referrals to reentry participants.  

· Coordinate with community providers to refer services for participants, including but not limited to: resources for housing, employment, food, clothing, health care, behavioral health, and substance use treatment. 

· Obtain and track data based on grant requirements.  

· Works directly with the Department of Corrections (DOC), and local service providers to plan for reintegration from confined facility, staff secured facility, and incarceration into the Anchorage community. 

· Serves as the central point of contact between ANJC and DOC. 

· Conducts initial pre-release screening to determine the level of service and support needed. 

· Facilitates support groups. 

· Attends program and agency related meetings and conferences as requested. 

· Coordinate and assist with other ANJC programs. 

· Ensures individual participant case planning encompasses key partners, support and services. 

· Work with organizational partners to develop program narrative reports. 

· Attend job fairs and community outreach events to promote awareness of ANJC. 

· Obtain, track, and document all relevant information for each case file. 

· Coordinate with the leadership team to monitor grant-required information and strategic planning processes. 

· Participate in scheduled community meetings and webinars as requested. 

· Attend and actively participate in department meetings and training. 

· Fill-in for absent staff when necessary. 

· Maintains relationships & contracts within network of local service providers.  

· Facilitates the restorative justice processes.  

· Maintain confidentiality according to regulations, policies, and procedures. 

· Perform all related duties as assigned. 

  

Reentry Case Manager, II 

· Perform all duties/responsibilities of a Reentry Case Manager I with a higher level of proficiency and responsiblity. 

· Responsible for the development of program resource manuals.  

· Develop and maintain external relationships with local community providers. 

· Responsible for the case management of cases with increasing complexity. 

Reentry Case Manager, III 

· Perform all duties and responsibilities of a Case Manager I and II with an advanced level of proficiency 

· Acts as a resource, mentor, and trainer for all employees for the program and community.  

o Orients new staff to the department, ANJC systems, and processes. 

o Provides training and education to other employees as needed. 

o Answers questions according to standard procedures and best practices. 

· May perform as the acting manager when the Program Manager is unavailable. 

· Makes meaningful improvement to services, program and processes, and organizational effectiveness that create new value for participants and employees. 

· Performs other duties as assigned. 

  

Job Specifications:

· Excellent verbal and written communication skills. 

· Demonstrated ability to coordinate multiple activities. 

· Strong organizational and time management skills. 

· Demonstrated ability to handle crises and make sound judgments. 

· Excellent customer service skills 

· Demonstrate the ability to work in a team atmosphere. 

· Knowledge of motivational interviewing techniques. 

· Demonstrate knowledge and understanding of the social, health, education, and training and cultural needs of the Alaska Native and American Indian community. 

· Demonstrated ability to maintain confidentiality. 

· Knowledge and understanding of the reentry system and its challenges. 

· Knowledge of Alaska Native and American Indian culture and community resources. 

· Ability to work effectively under pressure of deadlines, and within budget constraints. 

· Ability to work a flexible work schedule. 

· Demonstrate ability to inspire community participation and build coalitions. 

· Computer literacy in word processing, email, internet and spreadsheets. 

· Willing to work with prison populations. 

· Familiarity with the concepts of Restorative Justice and experience engaging that philosophy into reentry programs.  

  

Minimum Core Competencies: Values, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills 

  

Minimum Qualifications:

  

Case Manager, I 

· Associate’s degree in Human Services, Counseling, Social Work, or Vocational Education and a related field. Relevant experience may substitute for the educational requirement on a year-for-year basis. 

· One to two years’ experience in social services, workforce development, vocational counseling or education, or related experience. 

  

Case Manager, II 

· Associate’s degree in Human Services, Counseling, Social Work, or Vocational Education or a related field. Relevant experience may substitute for the educational requirement on a year-for-year basis. 

· Three years’ experience in social services, workforce development, vocational counseling or education, or related experience. 

  

Case Manager, III 

· Bachelor’s degree in Human Services, Counseling, Social Work, or Vocational Education or a related field. Relevant experience may substitute for the educational requirement on a year-for-year basis. 

· Five years’ experience in social services, workforce development, vocational counseling or education, or related experience. 

  

Minimum Qualifications at all Levels: 

· Valid Alaska driver’s license and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age, have reliable transportation, and be willing/able to travel. 

· Continued employment is contingent upon the results of a state and federal background check. 

· Must be willing and able to travel. 

  

NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s
Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian
people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household members for Native
families, which includes foster or traditionally adopted Native children.