Case Manager I/II/III (Recovery Services)

Full-Time, Regular

Professional

Wasilla, AK, US

 

 

Job Title: Case Manager (I,II,III)

Department: Recovery Services

Reports To: Intervention Supervisor

Supervises: None

FLSA Status: Non-Exempt

Pay Grade: N5 (I), N6 (II), N7 (III)

Job Type: Regular, Full-Time

 

General Functions:

The Case Manager is a vital team member within Recovery Service (RS) continuum of care. This position will be responsible for providing comprehensive case management services to participants that are involved across RS continuum of Care focusing on outpatient and Supportive Housing participants. The Case Manager will utilize a strengths based approach to engage participants in the development of pre and post treatment planning,

 

Duties and Responsibilities, including but not limited to:

(I)

• Documents in Recovery Services Case Management System (RSCMS) including: treatment planning, case review, and progress notes documentation for all services in accordance with Recovery Services policies and procedures.
• Complete all necessary RSCMS documents.
• Maintains a relationship with all partnering agencies and referral sources.
• Coordinates with referral sources, involved family members, community agencies and other treatment providers to provide the best treatment and case management options for participant.
• Understands and uses Trauma Informed and Motivational Interviewing (MI) techniques to encourage participants to meet their clinical goals. 
• Meets with and assists participants in identifying case management services and individualizing treatment plan; as needed, in accordance to best practices to provide linkage and advocacy that participant needs. Including coordinate referrals as pertaining to employment, mental health, housing, relapse prevention, medical with local community clinics, social service agencies, continuing care and provide follow-up on all referrals made.
• Gathers information from the client, family, and other sources to aid in diagnosis and the development of an individual treatment plan that outlines goals, objectives, methods, strategies that support abstinence, and life improvement.
• Works closely with clinical team and participants to follow recovery service continuum of care program manuals and procedures.
• Actively participate in case staffing session to assure continuity of care addressing progress in case management goals and objectives; as well as, participation and progress in group and individual sessions.
• Assist Intake Coordinator with intakes according to RS policies and procedures. 
• Assist in supporting participants with timely medication refills and self-administration of medication according to policies and procedures.
• Provide UA and BRAACS to all participants as needed. 
• Attends all relevant trainings and direct support meetings 
• Work collaboratively with other clinical team members and participates in case conferencing.
• Participate in training in areas related to improvement of service delivery.
• Attends staff meetings and works collaboratively with other staff in case staffing/review.
• Transport participants on assigned activities, case management services and outings as needed.
• Maintains a respectful relationship with participants, former participants, family members and peers. 
• Other duties as needed and/or assigned

 

(II)

• Perform all duties and responsibilities of Case Manager I with a high level of proficiency
• Maintain, track, and document all pertinent information for monthly and quarterly reports
• Participate in scheduled community meetings as requested.

• Administers Alaska Screening Tool and Bio-Psycho-Social substance use assessment instruments to determine treatment recommendations relative to appropriate level of treatment services based on criteria developed by the American Society of Addiction Medicine (ASAM) within Alaska Institutions.
• Completes placement review of all assessments conducted with Intervention Supervisor. 

 

(III)

• Perform all duties and Responsibilities of a Case Manager I, II with an advanced level of proficiency.
• Participate in scheduled community meeting, as requested
• Administers Bio-Psycho-Social substance use assessment instruments to determine treatment recommendations relative to appropriate level of treatment services based on criteria developed by the American Society of Addiction Medicine (ASAM) within Alaska Institutions.  
• Maintain, track, and document all pertinent information for monthly and quarterly reports.
• Understands and uses Trauma Informed and Motivational Interviewing (MI) techniques to encourage participants to meet their clinical goals
• Experience providing substance use assessments, conducting case reviews and placement using current ASAM and DSM-5.

 

Internal / External Relations:

• Maintains a positive working relationship with CITC staff and personnel of other partnering organizations.
• Maintains confidentiality at all times while displaying a professional disposition.

 

Job Specifications: 

• Excellent public contact and telephone etiquette and professional presence.
• Ability to work well  with others
• Ability to work well in a multi-task environment.
• Good organizational skills.
• Ability to develop skills to prioritize workload.
• Flexible and understanding of changing priorities.
• Experience with PCs and standard office equipment.
• Demonstrated ability to prioritize work and work-related responsibilities.
• Demonstrated ability to work independently with minimal supervision.
• Familiar with Word, Outlook and other Microsoft Office business software.
• Good grammar, spelling, and vocabulary.

 

 

Minimum Core Competencies: 

• CITC Values, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.

 

 

Minimum Qualifications:

(I)

• High School Diploma or GED. 
• One year experience working in a substance use related field as stated in the general functions.
• Working knowledge of available resources within the surrounding communities.
•  Have or able to obtain Alaska Chemical Dependency Counselor Certification (CDCT) within one year from hire.
• Valid Alaska driver’s license and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.
• Continued employment is contingent upon a receipt of a satisfactory state and federal background check.
• If in recovery, one year continuous sobriety prior to hire and active and continuing participation in a recovery support program, such as a 12 step program.

 

 

(II)

• Associate degree in Human Services or related field. An equivalent combination of education and experience may be accepted.
• Two years’ direct experience working in substance use field.
• One year experience providing substance use assessments, conducting case reviews and placement using current ASAM and DSM-5.
• Alaska Chemical Dependency Counselor Certification (CDC I).
• Working knowledge of ASAM and DSM-5 diagnostic tools.
• Valid Alaska driver’s license and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.
• Continued employment is contingent upon a receipt of a satisfactory state and federal background check.

 

(III)

• Bachelor’s Degree in social work, psychology, human services, counseling, or substance abuse/addiction counseling.
• Alaska Chemical Dependency Counselor Certification (CDC II).
• Two years’ experience providing substance use assessments, conducting case reviews and placement using current ASAM and DSM-5.
• Three years’ direct experience working in substance use field with experience implementing and facilitating clinical best practices.
• Working knowledge with the State and Government clinical regulations.
• Valid Alaska Driver’s License and be insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.
• Continued employment is contingent upon receipt of a satisfactory state and federal background check

 

 

Hiring Preference:

Preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to PL 93-638 Indian Self-Determination Act.