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Reference Job Posting: IRC38758

Job Title: Housing First Case Manager - Outpatient

Organization Name: Health

Job Summary: Job incumbent supports and serves an advocate for outpatients of Housing First and the Sobering Center. Assists residents with financial management, activities of daily living, medical and behavioral health appointments and serves as a liaison with other providers and agencies.  This position is full-time, temporary with an anticipated duration on one-year.

Adhere to the TCC Ch'eghwtsen' model of service and guiding principle which requires providing timely and effective service along with the ability to interact with others in a way that inspires trust and demonstrates respect, compassion and empathy.

Essential Functions: This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbent(s).

Representative Duties: Under the general supervision of the Housing First Manager and Housing First Clinician, job incumbent will:

1. Assist clients in obtaining financial support to insure basic needs are met.

2. Assist clients in activities of daily living, including shopping, recreation, social interactions and vocational skill building.

3. Assist clients in keeping appointments with behavioral health and health providers.

4. Provide functional assessments, individual and group skills development, provide case management and comprehensive community support services to assist residents with behavioral health, social skills, recreational, self-maintenance and daily living.

5. Conducts SBIRT screenings at the Sobering Center on a daily basis.

6. Assists in scheduling and facilitating activity groups for clients.

7. Maintain clinical and administrative records as needed according to policy and to Medicaid standards and submits reports and data in an accurate and timely manner.

8. May review and approve billing notes in the Behavioral Health Electronic Record system, under the supervision of supervisors.

9. Coordinate with other private and public human services providers.

10. Provide crisis intervention as needed to clients.

11. Refers clients for specialized services within or outside the agency.

12. Maintain regular contact with clients.

13. Ensure information in client files is current and correct.

14. Help clients establish and maintain appropriate relationships with neighbors, fellow clients and Housing First/Sobering Center staff.

15. Assist clients in seeking and maintaining permanent housing through the use of motivational techniques, and coordination of necessary support services, treatment options, and rental education classes.

16. Participates in Housing First and Sobering Center team meetings.

17. As directed, will coordinate work with Housing First and Sobering Center team members.

Other Responsibilities:

18. Performs other job related duties.

Minimum Qualifications:

1. At least two years' experience providing services to adults with chronic behavioral health and substance abuse issues, preferably as a case manager.

2. Bachelor's degree in Human Service or Social Work preferred or equivalent experience may be substituted.

3. Three years' experience providing behavioral health or case management services required.

4. Must have valid driver's license and clean driving record.

5. Must have CDCI or CDCII certification.

6. Must maintain strict client confidentiality.

7. Must clear Federal and State background checks.

Knowledge, Skills and Abilities:

8. Knowledge of Medicaid third party billing required.

9. Familiarity with Alaska Native cultures and rural lifestyles required.

10. An understanding of and commitment to the Housing First philosophy.

Physical demands: Must be able to lift and carry up to 25 pounds. Must be able to lift and support 50-100 pounds to help lift or support a client. Hours worked may be day, evening, nights or weekends. Must be able to work efficiently and effectively in a busy and sometimes stressful environment.

Summary: Job incumbent supports and serves an advocate for formerly chronically homeless substance abusing adults residing at the TCC Housing First Facility.