Program Support Specialist

University of Alaska Anchorage

The University of Alaska Anchorage (UAA) School of Social Work is seeking an organized, detail-oriented Program Support Specialist to provide administrative, program, and student support for its Bachelor of Social Work (BSW) and Master of Social Work (MSW) programs. This position plays an important role in supporting practicum activities, maintaining student and program records, coordinating communications, and connecting students with university resources. The ideal candidate will have strong communication and organizational skills, attention to detail, and a commitment to supporting students, faculty, and staff in a collaborative academic environment.

The Program Support Specialist provides administrative, program, and student support to the UAA School of Social Work, with a significant focus on supporting the BSW and MSW practicum programs. This position maintains student and program records and databases, tracks practicum information, assists students with program questions, communicates with students and community agencies regarding required practicum documentation, and provides general administrative support for the activities of the practicum team. The position also supports faculty and staff, assists with program events and projects, prepares and distributes materials and correspondence, and serves as a first point of contact for students seeking program information and connection to appropriate university resources.

A successful candidate will be organized, detail-oriented, and comfortable balancing a variety of administrative and student-facing responsibilities. Strong communication skills are important, along with the ability to maintain accurate records and confidential files, coordinate with internal and external customers, and provide administrative support across programs and university units. Three years experience in an administrative support role and experience with general office procedures, practices, and standard equipment are desired.

Minimum Qualifications:

High school graduation and three years of progressively responsible office/administrative experience, or an equivalent combination of training and experience.

Position Details:

This position is located on the Anchorage campus in Alaska, and flexible on-site/hybrid work arrangements may be considered in accordance with UA regulations. This is a full-time, non-exempt staff position complete with both a competitive salary and https://www.alaska.edu/hr/benefits/support/prospectiveemployees.php. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the https://www.alaska.edu/hr/benefits/compensation/compensation/salary-schedules.php#:~:text=of%20hours%20worked-,Salary%20Schedules,-Faculty%20Salary%20Schedules, Grade 77, based on education and experience.

We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed.

The University of Alaska (UA) requires employees to work on-site based on operational and business needs. Hybrid and remote work arrangements may be considered only for positions specifically designated and advertised as eligible for hybrid or remote work. Any approved arrangement will be based on the position's duties, operational needs, and the employee's ability to effectively perform the work remotely.

📃To view the full list of job responsibilities, please click https://docs.google.com/document/d/1HsoDpGQ0o1EreqkMZa3X9upqrlqs_HswLa8oy-_XDCo/edit?usp=drive_link.

☎️If you have any questions regarding this position, please contact Donna Aguiniga at mailto:dmaguiniga@alaska.edu

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at mailto:ua-ada@alaska.edu.

The http://www.alaska.edu/ (https://www.alaska.edu/alaska/index.php) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a http://www.alaska.edu/nondiscrimination (http://www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or mailto:police@uaa.alaska.edu / 907-786-1214 or mailto:uaa_deanofstudents@alaska.edu.

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or mailto:uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/compliance/clery-act/annual-security-reports.html. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing mailto:uas.orca@alaska.edu.

To apply, please visit: https://apptrkr.com/9944324

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