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Reference Job Posting Title: IRC38613

Job Title: ASAP Case Manager

Job Summary: Job incumbent is responsible for assisting families and individuals who are unemployed or at risk clients and families receiving assistance in the PL 102-477 programs.  Responsible for planning, developing, initiating and coordinating client services focusing on assessment of interests, aptitudes, removal of barriers to employment, development of prevocational job related skills, on the job training, job placement, job coaching and job retention. The primary objective is to identify client?s strengths, needs, and barriers related to employment and in becoming self-sufficient.  Job incumbent will work with the families and individuals to assess skills, work experience, educational needs, barriers to achieving independence, and the employability of each adult caretaker or parent. 

Essential Functions:  This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents.  Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Under direct supervision of the Work Assistance Director, job incumbent:

Representative Duties: Under the direct supervision of the Work Assistance Program Director, job incumbent:

1. Manages an active participant case load that will coordinate ongoing client assessments to identify needs, strengths, and barriers related to personal, social, educational and employment goals.

2. Performs Needs Assessment to identify skills, work experience, educational needs, and training needs to achieve employment of each adult caretaker or parent receiving assistance in the PL 102-477 Programs.

3. Will work with the Tribal Workforce Development Specialist in order to help applicants and recipients of the PL 102-477 Program to complete self-sufficiency plans, needs assessments and monitor on-going case management.

4. Identifies and refers clients to appropriate agencies or programs that provides recipients with barrier removal, job preparation and provides job support services designed to help the client gain employment.  

5. Coordinates work supportive services that are approved in the PL 102-477 plan and Alaska Temporary Assistance Manuel that have been identified on Needs Assessment and written on the client?s family self sufficiency plan. 

6. Tracks and Monitors all client cases to assure clients compliance with mandated federal work activity and state requirements. Meets all work participation rates for community service or work activity requirements within the federal guidelines. Monitors and makes recommendation of any sanctions within program guidelines to the Eligibility Specialist. 

7. Shares case load with Eligibility Specialist position and will recognize and understand their role within the large departmental team. Reports all reports of change to Eligibility Specialist.  

8. Along with the Special Projects Assistant coordinates subsidized employment for targeted recipients that are under PL 102-477, developing job contracts with outside employers, processing reimbursement payments to employers, communicating with Eligibility Specialist when recipient is employed.

9. Will provide post case management to working clients whose cases have closed, and perform home visits and work site visits to recipients of the PL 102-477 Program.

10. Compiles and collects data relating to clients progress and prepares monthly or weekly reports to Work Assistance Program Director.  Responsible for maintaining adequate documentation within program guidelines.

11. Conducts program surveys and data entry of survey results on recipients of the PL 102-477 programs.

12. Coordinates information and provides any technical assistance for Tribal Workforce Development Specialists.  Assists TWDS in meeting local work participation rates or coordinating services.

13. Responds to client and staff or outside agency inquires through visits and telephonically.

14. Conducts Intake and Certified Fee Agent interviews.

Other Responsibilities:

1. Perform other job-related duties as assigned.

Minimum Qualifications:

2. High School diploma, GED or equivalent.

3. Bachelor?s Degree in Rural Development, Social work or related field of study required.  May substitute work experience on a year by year basis.

4. Demonstrated ability to interpret federal regulations and program requirements.

5. Minimum two years of work experience in working with public and or employment assistance programs or two years of counseling experience.  Vocational counseling experience helpful.  

6. Strong oral, written, interpersonal, analytical and cross cultural communication skills.

7. Familiarity with TCC tribes in TCC service area preferred.

8. Ability to operate standard office equipment and familiarity with various menu driven software programs.

9. Strong computer skills using Microsoft Office such as Word, Publisher, and Excel.

10. Strong math and budgeting skills preferred.

11. Must maintain strict confidentiality.

Supervision:  This position has no supervisory responsibilities

Physical demands: Position is sedentary with some walking and standing.  Travel to rural Alaska is by small-underpressurized aircraft.  Incumbent may periodically lift twenty-five pounds or more in support supplies.  Incumbent must be able to work accurately and efficiently in busy and sometimes stressful environment.  Shared office space with other team members and outside agencies.  Incumbent may periodically deal with irate or inebriate clients. 

Summation: This job has high contact with people including but no limited to interdepartmental TCC staff and other outside and agencies, which make communication and interpersonal skills necessary.  Incumbent must be able to prioritize all tasks and meet all participation rate requirements.