Health Administrative Assistant Itinerant

Job Type: Itinerant Employee

Location: Nanwalek

Salary: $25.00 per hour

Summary:

The Health Administrative Assistant (HAA) plays a key role in the successful delivery of care to our patients at Chugachmiut. The HAA ensures all patients receive excellent service in a professional and caring environment. They are aware that confidentiality is of utmost importance. Duties include but are not limited to greeting patients, answering telephones, collecting the most up-to-date patient demographic information, checking patients in and out, scheduling appointments for multiple providers and contacting patients with reminders calls.

Major Responsibilities:

• Answer a multi-line telephone system in a prompt, pleasant and professional manner
• Screen, route, and refer calls as needed
• Provide general information about available services
• Greet patients and other customers promptly and courteously
• Maintain strict client and program confidentiality and excellent customer service for patients and other customers
• Schedule  patients for clinic appointments
• Coordinate and follow up with patient referrals and other services
• Registration and verification of eligibility for services and third party resources
• Retrieve and maintain medical records for all patients receiving care and utilize the Electronic Medical record
• Enter data, maintenance and timely submission of  required patient encounter forms,  patient data, statistical reports and other required documentation
• Initiate and/or coordinate referrals for Contract Health Services, Medicaid travel or other assistance as required
• Assists in preparing and delivering outgoing and incoming mail in accordance with established procedures
• Operate and maintain a variety of office equipment including, but not limited to, multi-line phone system, laser printers, a fax machine, Xerox copier machines, postage meters, and computers.
• Document maintenance needs on all office machines coordinate repair requests with Regional Office Manager
• Track and maintain a data base of client information for coding, and statistical reports
• Ensures complete demographic and medical record is maintained on each patient and updated frequently
• Assists with the preparation and coordination of conferences, meetings, community events and/or accommodations for providers
• Monitor and coordinate with Regional Office Manager re:  ordering and stocking of office supplies
• Ensure office, reception and desk areas are maintained in a clean, organized and professional manner
• Perform other duties as assigned.

Education Requirements:

• High School graduate or GED required.
• Experience in general office practices or medical office preferred
• Basic computer skills required

Hours of Work:

This is an on-call, as needed, itinerant position that works up to 750 hours per year. Hours of work are between Monday to Friday, 8:30 a.m. to 5:00 p.m. Chugachmiut maintains a drug/alcohol non-smoking work environment.