Health Administrative Assistant Itinerant

Job Type: Itinerant Employee

Location: Chenega

Salary: $25.00 per hour

Summary:

The Health Administrative Assistant (HAA) plays a key role in the successful delivery of care to our patients at Chugachmiut. The HAA ensures all patients receive excellent service in a professional and caring environment. They are aware that confidentiality is of utmost importance. Duties include but are not limited to greeting patients, answering telephones, collecting the most up-to-date patient demographic information, checking patients in and out, scheduling appointments for multiple providers and contacting patients with reminders calls.

Major Responsibilities:

1. Answer a multi-line telephone system in a prompt, pleasant and professional manner
2. Screen, route, and refer calls as needed
3. Provide general information about available services
4. Greet patients and other customers promptly and courteously
5. Maintain strict client and program confidentiality and excellent customer service for patients and other customers
6. Schedule  patients for clinic appointments
7. Coordinate and follow up with patient referrals and other services
8. Registration and verification of eligibility for services and third party resources 
9. Retrieve and maintain medical records for all patients receiving care and utilize the Electronic Medical record
10. Enter data, maintenance and timely submission of  required patient encounter forms,  patient data, statistical reports and other required documentation
11. Initiate and/or coordinate referrals for Contract Health Services, Medicaid travel or other assistance as required
12. Assists in preparing and delivering outgoing and incoming mail in accordance with established procedures
13. Operate and maintain a variety of office equipment including, but not limited to, multi-line phone system, laser printers, a fax machine, Xerox copier machines, postage meters, and computers. 
14. Document maintenance needs on all office machines coordinate repair requests with Regional Office Manager
15. Track and maintain a data base of client information for coding, and statistical reports
16. Ensures complete demographic and medical record is maintained on each patient and updated frequently
17. Assists with the preparation and coordination of conferences, meetings, community events and/or accommodations for providers
18. Monitor and coordinate with Regional Office Manager re:  ordering and stocking of office supplies
19. Ensure office, reception and desk areas are maintained in a clean, organized and professional manner
20. Perform other duties as assigned

Education Requirements:

• High School graduate or GED required.
• Experience in general office practices or medical office preferred
• Basic computer skills required

Hours of Work:

This is an on-call, as needed, itinerant position that works up to 750 hours per year. Hours of work are Monday to Friday, 8:30 a.m. to 5:00 p.m. Chugachmiut maintains a drug/alcohol non-smoking work environment.