Yukon Equipment Inc.

 

 

Regular

 

 

Pay Range: $25-$35 per hour                               

 

Why choose us?

As a proud subsidiary of Calista Brice, we're part of a family of 20+ companies tackling tough construction, environmental, and technical challenges. Working at a Calista Brice company means joining a team where cultural values and practical innovation come together to create meaningful impact. You'll experience the stability of a large organization while enjoying the tight-knit community and entrepreneurial spirit of a smaller company, with opportunities to grow your career across our diverse family of businesses.

 

Calista Brice is owned by Calista Corporation, an Alaska Native Corporation (ANC) established under the Alaska Native Claims Settlement Act of 1971. ANCs were created to support economic development and self-determination for Alaska's Indigenous peoples. Our work directly contributes to advancing the social, cultural, and economic welfare of over 35,000 Alaska Natives in the Calista Region.

 

What does Yukon Equipment Inc. do?

Yukon Equipment is Alaska's oldest locally-owned heavy equipment dealer, supporting construction projects with sales, rentals, repairs, and parts for a wide range of machinery. With store locations in Anchorage, Wasilla, and Fairbanks, we sell and repair backhoes, excavators, bulldozers, trailers, forklifts, and everything in between. Our technical experts help Alaska's builders find exactly what they need to get the job done right. Working alongside our experienced team, you’ll have the chance to develop diverse skills and build your career.

 

Yukon Equipment is a proud subsidiary of Calista Brice, a group of 20+ companies delivering construction, engineering, and environmental solutions across the United States.

 

What can you expect?

As the Branch Support Specialist, you will oversee the general operations of the Anchorage Service Department while assisting the Territory Sales Managers (TSM) with Sales and Rental leads.

 

How will you do it?

• Work with Territory Sales Managers and customers to develop sales and service leads.
• Open and log work orders as necessary.
• Assist walk-in customers with rentals, sales, parts, and or service issues, and direct to the proper department as necessary.
• Coordinate with clients to confirm rental specifications, pricing, and delivery schedules on rentals, parts, and service projects.
• Create and process rental orders, ensuring proper documentation and equipment availability.
• Assist with managing customer accounts and ensuring the accuracy of rental agreements and billing details.
• Maintain and update customer records, sales data, and rental history in the Customer Relationship Management (CRM) system.
• Safely move and organize heavy equipment in a neat and efficient manner.
• Maintain yard cleanliness, organization, and overall operational readiness.
• Support the rental department by assisting with equipment check-in and check-out, including cleaning units and operating a pressure washer as needed.
• Operate material handling equipment such as forklifts and other related machinery.
• Assist in promptly addressing customer complaints or issues, working with relevant teams to provide effective solutions.
• Manage dispatch, rental repairs and maintenance of rental equipment fleet at Anchorage Location.
• Manage rental yard activities including equipment sign-out/check in, and yard organization at Anchorage location.
• Manage inventory at Anchorage location ensuring accurate counts and assisting with unit audits.
• Assist customers with parts orders and parts delivery as needed.
• Code external vendor invoices (shop supplies, sublet repairs) and bills for Anchorage branch processing.
• Prepare customer and internal work orders for closing by Anchorage Service Department.
• Maintain filing of closed work orders.
• Direct Parts and Rental calls to Anchorage Branch.
• Coordinate with Anchorage Branch for office supplies and administrative support.
• Work in a constant state of alertness and in a safe manner.
• Move and arrange heavy equipment in an organized manner.
• Be responsible for yard cleanliness and organization
• Assist the rental department in checking in and out rental equipment including cleaning units and operating a pressure washer.
• Utilize material handling equipment such as forklifts, etc.
• Perform other duties as assigned.

 

Supervisory Functions:

This position does not have any supervisory responsibilities.

 

Knowledge, Skills & Abilities:

• Excellent time management skills and ability to use time effectively during scheduled shifts.
• Ability to be consistently attendant and punctual.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and other technical documents. 
• Ability to actively listen and provide high quality customer service.
• Ability to conduct business ethically with customers, vendors, and co-workers. 
• Ability to communicate effectively to customers, and before a group of people.
• Ability to effectively supervise personnel.
• Good working knowledge of business software applications presently used by the Company.  Ability to learn new applications.  Microsoft Office knowledge preferred.
• Ability to learn and understand the Company’s Standard Operating Procedures (SOPs).
• Ability to be detail oriented and ensure work is completed in an accurate manner.
• Ability to think independently, suggest improvements to workflow, and present ideas and information in an efficient manner. 
• Ability to work a flexible schedule.
• Basic working knowledge of mathematical skills such as addition, subtraction, multiplication and division, using whole numbers, common fractions, and decimal points.
• Ability to follow and respond to management directions.
• Ability to complete tasks on time or provide follow up with an alternate plan.
• Ability to maintain a professional appearance.
• Knowledge of construction equipment.
• Ability to work in a Native Corporation multi-business environment.

 

Who is Yukon Equipment looking for?

Minimum Qualifications:

• High School diploma or GED equivalent required.
• Minimum of five (5) years of service writing experience or related field required.
• Valid state driver’s license and be qualified to operate a vehicle under the conditions of Yukon Equipment’s Driving Policy.
• Must be able to pass background check and drug screen.

 

Working Environment:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment is typically fast paced and customer service oriented.

 

More Reasons you will love working with Yukon Equipment:

• Competitive wages and bonus programs – We believe in developing our employees to progressively advance in their careers.  We achieve this by providing you with annual performance reviews with recommendations on training to achieve your goals.
• Mentorship Program designed for employees to formalize a working relationship between seasoned professionals and young professionals to develop specific areas of knowledge to grow their careers within the family of companies.
• Tuition reimbursement.
• Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums.
• FSA health care and/or dependent care/HSA with HDHP.
• Dental and Vision Insurance.
• Employee Assistance Program for you and your family.
• Company paid Life Insurance, AD&D, LTD.
• Voluntary paid Life Insurance and AD&D as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance.
• Paid time off (based on an employee having 2080 paid regular hours per year (40 hours per week). May increase per years of service in eligible status.)
• 0-2 years 15 days
• 3-5 years 23 days
• 6-9 years 27 days
• 10-14 years 30 days
• 15-19 years 33 days
• 20 or more years 37.5 days
• 10 Regular Holidays, 1 Bonus – Work Anniversary “Floating” Holiday. Eligible after 1 year of service, must be taken within the calendar year.
• 401(K) match at $0.50 on the dollar up to 6% of your contribution.

*Benefits may vary based on status of position and subject to associated plan eligibility provisions, or company handbook. For questions, please email the Human Resources Department at recruitment@calistabrice.com  

 

How do you apply?

Please visit our careers page at www.calistabrice.com and select Yukon Equipment Inc under the company tab.

 

You have questions, or need assistance with applicant accommodation, how do you reach a recruiter from Yukon Equipment Inc?  Simply reach out to recruitment@calistabrice.com  

 

As an Equal Opportunity/Affirmative Action Employer, we believe in each person’s potential, and we’ll help you reach yours.

 

Join us and let’s get started!

 

For the full job description including physical and environmental demands please reach out to recruitment@calistabrice.com

 

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

 

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.