Operations Manager

Anchorage, AK | Full-Time | Reports to: Vice President of Operations

About the Alaska Humanities Forum
The Alaska Humanities Forum connects Alaskans through stories, ideas, and experiences that inspire understanding and strengthen communities. We work across the state—urban and rural, coastal and interior, road-connected and remote—bringing people together to learn from one another, celebrate cultural knowledge, and build relationships grounded in trust and curiosity.

We are looking for a thoughtful, detail-oriented, and mission-aligned professional to serve as our next Operations Manager. This role is vital to the day-to-day functioning of the Forum and to the success of our statewide programs. The Operations Manager leads key organizational systems and practices in human resources, finance, office and IT management, development support, and compliance. The role is ideal for someone who enjoys working across teams, solving complex logistical challenges, and building strong systems that support meaningful work throughout Alaska.

Position Summary

The Operations Manager plays a central role in supporting the internal infrastructure of the Alaska Humanities Forum. This position is responsible for coordinating and managing a range of organizational functions in the areas of:

• Finance and Accounting
• Human Resources
• Office and Technology Management
• Development and Communications Support
• Program Support
• Grants, Contracts, and Compliance

The Operations Manager contributes to a strong internal culture, ensures efficient day-to-day operations, and supports alignment with the Forum’s mission and values. The role also provides input on strategic decisions and may lead or support special projects as needed.

Key Responsibilities

Finance and Accounting

• Prepare monthly budget reports, invoices, and grant drawdowns
• Manage accounts payable and receivable processes, including entering bills, paying recurring vendors, and creating invoices
• Assist with allocation entries
• Assist with audits, budgeting, and reporting in collaboration with the VP of Operations
• Maintain strong internal financial controls

Human Resources

• Administer HR systems and practices, including payroll, benefits, insurance, recruitment, and onboarding/offboarding
• Maintain employee records and ensure HR compliance
• Support a healthy and equitable workplace culture
• Track relevant changes in employment law and recommend updates to policies and practices

Office and Technology Management

• Oversee daily office operations and equipment inventory
• Monitor and answer office phone line and emails
• Liaise with IT service providers to support staff technology needs
• Administer organizational platforms (e.g., Zoom, Alaska Air, HRIS, donor management, expense tracking)
• Ensure the office supports a collaborative and productive environment

Development and Communications Support

• Maintain the donor database and support accurate charitable giving records
• Support donor stewardship, event logistics, and charitable registrations
• Generate reports and assist with fundraising activities
• Coordinate with development and communications staff to ensure smooth operations

Program Support

• Provide logistical support for program activities, including travel, lodging, and vendor coordination
• Assist with contracts and financial documentation related to programs and provide monthly budget reports
• Collaborate with program staff to identify and resolve operational needs
• Support delivery of events, workshops, and other programming as needed

Grants, Contracts, and Compliance

• Monitor grant and contract requirements to ensure compliance and timely reporting
• Track and communicate application and reporting deadlines
• Support updates to registrations and licenses (e.g., SAM.gov, State of Alaska, charitable gaming)
• Draft and update policies to align with best practices
• Serve as Information Security Officer and LASO for fingerprinting
   

Qualifications and Experience

Ideal candidates will have at least three years of experience in several of the following areas:

• Nonprofit operations, finance, or administration
• Managing state, federal, or foundation grants
• Human resources and payroll systems
• Office management and IT oversight
• Supporting program delivery and logistics
• Donor database and development operations
• Budget development and financial reporting

Ideal candidates will possess the following skills and attributes:

• Strong organizational skills and attention to detail
• Clear written and verbal communication
• Collaborative and solution-oriented mindset
• Ability to manage multiple deadlines and projects
• Experience using Microsoft Office, QuickBooks, and online platforms
• Adaptability and eagerness to learn new tools
• Familiarity with nonprofit compliance and policy development
• Commitment to equity, inclusion, and community-centered work

Working at the Forum

The Alaska Humanities Forum values diversity of background, perspective, and lived experience. We are committed to creating a workplace that is inclusive, respectful, and reflective of the communities we serve. We encourage individuals from historically underrepresented backgrounds to apply.

Once established in the role, this position is eligible for a hybrid work schedule with two days a week worked remotely. 

The Forum offers several benefits including: 

• Health Insurance, 
• Dental Plan, 
• Vision Plan, 
• Life/AD&D/STD/LTD Insurance, 
• 403(b) plan with full employer match up to 3% gross salary (after 6 months), 
• 10 annual holidays, 
• Paid Time Off and Sick Leave (total of 5.4 to 6 weeks per year depending on tenure), 
• Parental Leave
• Bereavement Leave

Inquires and questions can be directed to Ryan Ossenkop, Vice President of Operations, at rossenkop@akhf.org