Product Support Manager - Data Operations

First National Bank Alaska


Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers.

We are Searching for a Manager to Join Our Data Operations Team!

First National Bank Alaska is recruiting a Manager to join our Data Operations team. This position will oversees the enterprise and centralized server production operations to ensure timely and accurate updates with minimal system downtime.

The ideal candidate will possess:

  • familiarity with Unisys MCP or similar mainframe platform;
  • ability to read, analyze and interpret common technical journals and manuals;
  • experience with scripting or workflow language(e.g., PowerShell, batch, WFL, JCL, etc.);

Position responsibilities may include:

  • Investigates and assists with resolving operational inefficiencies; advises supervisor on improvements to workflow and automation opportunities.
  • Monitors and updates mainframe, ftp and server jobs as scheduled or requested by bank personnel; writes and maintains section procedures on new hardware and software systems.
  • Develops, tests, and maintains file download specifications, ensuring daily reports and images are properly stored for easy and accurate retrieval.
  • Installs updated programs and implements releases supplied by vendors and internal programming staff; assists with testing new deployments in non-production environments.

Schedule: Monday-Friday, 8:00am-5:00 pm; on–call support opportunities available

FNBA Careers - Shape Your Tomorrow

  • Strong work/life balance; paid time off and flexible work options
  • Generous medical, dental, vision plan and Health Savings Account
  • 401(k) with employer match
  • Learning, development and career advancement
  • Opportunities to make a positive difference in your community!


Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today.

All applications must be received through FNBA's website to be considered. FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender. VEVRRA Federal Contractor This Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Anchorage, AK

2 day(s) ago

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