Supervisor of Outreach and Enrollment

Hiring Range $53,684.80 to $71,593.60
Pay Range $53,684.80 to $80,537.60

Summary of Job Responsibilities:

The Southcentral Foundation (SCF) Supervisor of Outreach and Enrollment is responsible for the day-to-day performance of the Health Benefits Specialists and Benefits Enrollment Specialists and has experience in what the group of employees does. The supervisor is responsible for guiding and coordinating the work of the group of employees towards established goals and objectives. The Health Benefits Specialist and the Benefits Enrollment Specialist teams assists SCF to achieve the goal of increasing the number of customer-owners enrolled with a third-party payer. Supervisors have in depth understanding of the processes of their team and are able to actively troubleshoot issues. They can serve as subject matter experts for new employees and can serve as subject matter experts to other groups at the direction of the Manager.

This position has two (2) levels designed to provide progressively more responsible and independent work experiences. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments.

Qualifications:

SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF’s geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF’s vision of a Native Community that enjoys physical, mental, emotional and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:

1. High School Diploma or GED.
2. Two (2) years of revenue cycle, healthcare finance, financial counseling, finance, healthcare administrative, or community outreach experience supporting claims or access management or demonstrated proficiency working as a Health Benefits Specialist II at Southcentral Foundation.
3. Certification as a State of Alaska - Certified Application Counselor (CAC) within 45 days of hire.
4. Completion of Department of Veterans Affairs-Tribal Veteran Representative training within 1 year of hire.

Additional Qualifications for Supervisor of Outreach and Enrollment II:

1. Two (2) years of supervisory experience OR demonstrated proficiency as a Supervisor of Outreach and Enrollment I at Southcentral Foundation.

Native Preference: 

Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training.  SCF Human Resources must receive certification before applicants receive preference.

Employee Health Requirements:

Compliance with our Employee Health Procedure is a condition of SCF employment.  You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment.  Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.