SUMMARY

The Dental Assistant II provides critical support to dentists, dental therapists, and hygienists to ensure smooth clinic operations. Key responsibilities include patient preparation, chair-side assistance, record keeping, and equipment sterilization. The role involves handling potentially hazardous materials including body fluids. Additional duties include taking dental radiographs, preparing dental materials, taking impressions, and training new dental assistants. The Dental Assistant II also oversees daily operations of the dental assisting team, assists with procedures, manages patient flow, ensures sterilization compliance, maintains inventory, performs administrative tasks like scheduling and recordkeeping, and provides excellent patient care under the dentist’s direction.

We offer relocation assistance of up to $6,000 for the right candidate.

 

Patient Care

• Welcomes patients and gets them situated in the appropriate treatment room.
• Reviews patient health histories and documents all medications, medical conditions and alerts the doctor to any abnormalities.
• Obtains and documents patient’s vital signs and alerts doctors to any abnormalities.
• Obtains, documents, and updates patient dental history, as well as overall health and medication history.
• Takes and develops x-rays, photos and CBCTs and uploads into patient charts as appropriate.
• Performs the setup and breakdown of all operatory equipment, instruments, and documents on time, to meet regulatory and compliance requirements and to keep the doctor on schedule with daily patient care.
• Assists the doctor during a variety of treatments, exams, procedures.
• Actively delivers a positive patient experience by striving to keep patients focused on the best possible treatment.
• Educates patients in oral care and ensures the sterility of instruments and operatory before subsequent patients arrive.
• Is proficient in educating patients in all practice procedures, exams, and procedures.

 

Clinical Support

• Actively participates in daily morning huddles for schedule review and ensure a smooth productive day.
• Assists the doctor during a variety of treatments, exams, procedures.
• Is proficient at (1) entering all patient documentation into the Electronic Dental Record for legal compliance, review, and Doctors’ signoff (2) preparing accurate, complete and professional treatment plans for procedures, scheduling, and insurance benefits coordination (3) scanning all required paperwork into the patients’ charts.
• Prepares tables and trays for dentist with necessary instruments and supplies.
• Cleans and sterilizes instruments and prepare treatment rooms as needed.
• Ensures appropriate supply of equipment and materials.
• Is proficient at solely working a doctor’s schedule of surgeries, exams, and patient procedures.
• Assists hygienist with patient care whenever necessary.
• Enter accurate and complete treatment plans for review.
• Directs doctor accordingly to maximize efficiency and minimize downtime.
• Assists providers in educating patients to encourage patient case acceptance.
• Assesses and professionally addresses any patient questions and/or concerns and manages patient care while under the direct care of the dental assistant.
• Is proficient and professional when handing off patients to the front office staff (following exams and procedures) to ensure patient scheduling of procedures.
• Is proficient at performing patient chart reviews following standard operating procedures as well as collaborating and obtaining patient documentation as mandated for surgical procedures and patient medical conditions.
• Maintains a smooth patient workflow with the front office staff and clinical teams to promote timely and exceptional patient experience visits.
• Maintains and keeps organization within all practice electronic records systems.
• When time allows, assists front desk staff.
• Maintains the procedural site and anticipates chairside assisting protocols in a proficient and competent manner.
• Assists with the maintenance of office and clinical equipment.

 

Leadership

• Directs and leads dental assistants in continuous process improvements.
• Leads clinical staff in cleanliness throughout the dental office location to include taking turns cleaning the staff break room upon assignment.
• Leads clinical staff in maintaining a smooth patient workflow with the front office staff and clinical teams to promote timely and exceptional patient experience visits.
• Collaborates with other office staff to improve and provide better patient care.
• In conjunction with the Dental Practice Manager, the lead assistant is to ensure adequate coverage of dental assistants to ensure efficient workflow.
• Mentors and trains other clinical staff.
• Maintains the knowledge that is a resource to other clinical staff, uses their expertise to improve patient care and advance company goals.
• Responsible for the professional and clinical development of the other dental assistants in the office.
• Assists in the efficient transition and adaptation of new dental assistant staff.
• issue resolution and workflow recommendations for continuous process improvements to the lead surgical assistant.

 

Inventory Management

• Dental supplies and dental supply ordering: maintain a running list of dental supply inventory.
• Monitor dental supply expirations and dispose of materials accordingly.
• Work in conjunction with the management team to request dental supply needs properly and efficiently to the appropriate requisition channel for ordering while adhering to inventory budget.
• Is mindful and stays within the care center budget that has been established by the company.

 

Compliance

• Maintains OSHA standards, aseptic technique, and HIPAA according to compliance and programs.
• Abides by all PPE standards for clinical staff.
• Practices universal precautions and proper infection control.
• Minimizes waste, fraud, and abuse.
• Reports any hazardous situations to front desk staff.
• Be knowledgeable of spill containment and clean up.
• Abides by the allowable and prohibited duties for dental assistants as outlined by the state of Alaska
• Ensure that the office Safety Data Sheet (SDS) is up to date and readily available.
• Ensure maintenance of emergency kits and first aid supplies in the office to ensure accuracy and compliance with OSHA.
• Inspect, test and log autoclave systems and eye wash systems. Ensure weekly monitoring of autoclave systems via spore testing and other biological testing, as designated.

 

Competencies

• Expert in x-rays, CBCT/Pano, and patient charting.
• Detail oriented.
• Maintains confidentiality.
• Provides a general knowledge base needed to perform the job duties.
• Exhibits professionalism: patience, communication skills, customer service.
• Performs job duties with a positive attitude and dedication to working hard.
• Provides support and cooperation when working with others to provide the best patient care.
• Remains loyal, carrying out the organization’s mission, vision, and values.
• Problem solver through critical thinking and providing solutions.
• Proactive in identifying areas of opportunity and making the appropriate adjustments.
• Demonstrates an expert level knowledge and skill set to properly execute the position duties.
• Always performing their best work and leading others to do the same.

 

Supervision Received:

• Work will be monitored through meetings, reports, and regular communication with the immediate supervisor. General guidelines for operations are based on program requirements, conditions of grant award(s), and the general policies and procedures of CRNA. 

 

Supervision Exercised:

• Position will not provide direct supervision.

 

Contacts:

• Contacts include and are not limited to vendors, employees, volunteers, organizational staff, clients, and outside agencies.

 

Work Environment

• Clinical setting with potential exposure to hazardous waste and bloodborne pathogens.
• The physical demands required for this role are representative of those needed to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities to perform these functions.
• The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing less than 25 lbs.
• Most work is performed in a clinical office setting, interacting with a diverse group of people with various functions, personalities, and abilities.
• CRNA is a smoke-free and tobacco-free campus.
• May require local travel between CRNA services, with potential exposure to extreme weather conditions.
• This position requires strict adherence to the protection of client confidentiality.
• Personal Protective Equipment (PPE) will be provided as needed.

Qualifications

Minimum Qualifications

• High school diploma or equivalent required.
• Knowledge of vital sign measurements (temperature, pulse, blood pressure).
• Current CPR certification.
• Ability to perform all Dental Assistant II tasks as evaluated by the supervising dentist.
• Physical stamina to stand for prolonged periods.
• IHS Radiology Certification or equivalent.
• 2 years of prior dental assistant experience or completion of a formal Dental Assistant program.

 

Required Education and Experience

• Previous dental leadership experience preferred.
• Associate degree or one-year certificate from an accredited college or technical school, or an equivalent combination of education and experience preferred.

 

Conditions of Hire

All employment at CRNA is “at will.” This means that the employee or CRNA may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.

• CRNA is a no tolerance workplace. All employees must pass an initial and random drug and alcohol screening to be eligible for and maintain employment.
• CRNA has several positions that require a criminal background check for the safety of our clients. All employment offers in the “covered” classification are conditional until CRNA has received a federal criminal background check verifying eligibility to work in these programs.
• First Aid/CPR certification must be obtained within 90 days of hire for required positions.
• As applicable by position and company policy, must meet standards for fitness for duty, immunizations, credentialing and privileging.