JOB SUMMARY
Under the general direction of the Power Sports Manager, this role supports the business activities of Eskimos, Inc. Power Sports store. This responsible position may involve supervisory duties, assisting various department heads with administrative tasks, and working independently with minimal guidance.

ESSENTIAL DUTIES AND RESPONSIBILITIES (and other duties as assigned)

• Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure the proper selection of parts for the customers.
• Solely responsible for all customer special order procedures.
• Must be capable of finding the correct parts application in either the published Power Sports catalogs or computer cataloging system.
• Fully and quickly address customer sales and service questions, problems, and opportunities through all available resources.
• Prepare sales slips or sales contracts. Receives payment or obtains credit authorization. 
• Boxes or bags products for customers.
• Examines returned part to determine if defective or core, and exchange's part or refunds money.
• Prepare end-of-day business transactions. This will include preparation of reconciliation sheets, 
  counting till, bringing the computer down, and depositing money bags daily.
• Fills customer orders from stock. Whenever necessary, will order parts as requested by the 
  customer. Advises customer on substitution or modification of part when replacement is not 
  available.
• Demonstrates excellent communication and organizational skills in a professional manner.
• Maintain or assist staff with inventory and merchandise records. 
• Work and assist to improve profitability and success of stocking dealer accounts utilizing all
  resource

CORE COMPETENCY REQUIREMENTS

• Customer Focus – Dedicated to meeting the expectations and requirements of internal and external customers.
• Decision Quality – Makes good decisions based on a mixture of analysis, wisdom, experience, and judgement.
• Drive for Results – Can be counted on to exceed goals successfully. 
• Conflict Management – Steps up to conflicts, seeing them as opportunities; can find common ground and get cooperation with minimal noise.

QUALIFICATIONS

Required

• High school diploma or equivalent. 
• Four (4) years of experience in automotive parts sales or related field.
• Strong knowledge, understanding and sensitivity to the Inupiat culture. 
• Excellent verbal and written communications skills.

Preferred

• The ability to speak and understand the Inupiaq language is important and preferred but not required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include the ability to use close vision, distance vision, peripheral vision, depth 
perception and adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy store, office, or outside setting. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals. While performing this job, the employee is occasionally exposed to outside weather, wet or humid conditions, and may frequently be exposed to extreme cold and heat. The noise level in the work environment is moderate. 

NOTE: This document does not create an employment contract, implied or otherwise. The statements contained herein are intended to describe the principal functions of this position, the level of knowledge and skill typically required, and the scope of responsibilities, but should not be considered an all-inclusive listing of work requirements.