Enrollment Technician

Bureau of Indian Affairs


This position is located with the Bureau of Indian Affairs, Alaska Region, Office of the Deputy Regional Director, Branch of Tribal Governments in Juneau, Alaska.
NOTE: TRAVEL AND RELOCATION EXPENSES WILL NOT BE AUTHORIZED. ANY RELOCATION EXPENSES ASSOCIATED WITH REPORTING FOR DUTY WILL BE THE RESPONSIBILITY OF THE SELECTED EMPLOYEE.

Duties

  • • Processes Certificate Degree of Indian Blood from receipt to completion.
  • • Serves as primary enrollment contact to obtain requested information regarding Regional Freedom of Information Act (FOIA).
  • • Review vital records and ensures protection from damage or destruction.
  • • Files and maintains enrollment program records.
  • • Creates memorandums, letters, reports and various forms and documents pertaining to enrollment.
  • • Ensures incoming mail is properly received is routed

Qualifications

GS-6: 1 year of full-time specialized experience or the equivalent, comparable to at least the GS-5 in the Federal Service (obtained in either the public or private sector).This experience must include the following: reviewing, encoding, and processing of documents, adhering to detail; prepare memorandums, letters, reports, and various forms; files and maintain records; ensures incoming mail is properly received and routed; receives and answers calls; greets visitors; performs a wide variety of clerical tasks.


GS-7: 1 year of full-time specialized experience or the equivalent, comparable to at least the GS-6 in the Federal Service (obtained in either the public or private sector). Specialized experience in an enrollment program, knowledge of procedures and regulations regarding issuance of Certified Degree of Indian Blood; gathering supporting information and researching; encoding of documents, following instructions effectively and accurately; navigate steps and processes in an efficient manner to maintain workflow; knowledge of Freedom of Information Act; processes technical and confidential documents; ensure all request for action or information are acted upon and due dates are met; responding to inquiries and correspondence.

Required Documents

The following documents are required for this position:

  • Resume which details work experience including dates worked (mm/yy-mm/yy); position title; position series and grade (if federal service); work schedule; hours worked per week; relevant duties performed; supervisor with contact information, and 3 professional references and contact information (Do not include current/former supervisors), etc. Important! If your resume does not show complete information for each job entry, your application will be considered incomplete. Specifically:
    • Beginning and ending dates (mm/yy) of employment,
    • Work schedule (Full-time or Part-time), and
    • Hours worked per week.
    • For more information see What should I include in my federal resume
  • On-line Assessment Questionnaire
  • Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
  • Veteran's documentation - (if applicable) VA letter on VA letterhead stating your overall combined rating, SF-15, DD-214 (copy 4) reflecting an honorable discharge and dates of active duty military service.
  • Special Appointing Authority documentation (if applying under a special hiring authority)
  • BIA Form 4432 (if claiming Indian preference).  For assistance with this form, you may contact sarah.walker@bia.gov.
  • Performance Appraisal (if applying under the Land Management Flexibility Act)
  • Current & Former Federal Employees
    • If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility, you must submit the following by the closing date of this announcement, or you will not receive consideration as such:
      -- a copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step; and
      -- your most recent performance appraisal (if you do not have your most recent performance appraisal, please submit an explanation as to why it is unavailable); and
      -- if applicable, a list of any awards you received in the last 5 years (i.e., superior performance awards, special act or achievement awards, quality step increase, etc.).

If you are applying as a VEOA candidate, you must submit a copy of your DD-214 and your letter from the VA reflecting an honorable discharge and that you either completed three years of active duty service or are a preference eligible. For more information see: https://www.fedshirevets.gov/job/shav/index.aspx#veoa.

If you are unable to apply online, require reasonable accommodation in the application process if you are an applicant with a disability, or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

ALL DOCUMENTS MUST BE RECEIVED BY 11:59 PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it.

ADDITIONAL INFORMATION WILL NOT BE SOLICITED OR ACCEPTED BY THIS OFFICE.

Juneau, AK

10 day(s) ago

Tribal Affiliation(s)
Any Affiliation

Closing Date 2024-05-22