Nanook Technology Services Student Assistant

 

University of Alaska System

 

Knowledge, Skills, Abilities: Required:

- Customer-oriented and friendly individual who can deal with occasional stressful situations.

- Basic understanding of technology and major desktop and mobile operating systems.

- Interested and willing to learn about technology.

- Excellent communication and customer service skills.

- Be able to communicate over the phone and video professionally and courteously.

- Work must be accomplished efficiently, especially in an unsupervised environment.

- Must have the ability to communicate with customers using tact and discretion.

- Demonstrated problem-solving skills to resolve technology problems, including identifying, prioritizing, and resolving operational issues promptly.

- Shift may be required during non-standard business hours, with some flexibility. Preferred Experience & Education: Preferred:

- Customer service, technical aptitude

- Prior experience is desired but not required (NTS is willing to invest in training and career development)

- Experience in the use of modern operating system software and technology hardware.

- Valid Drivers License. Required Experience & Education:

- High school diploma or equivalent.

- UA student enrolled in the minimum of 6 credit hours

- Experience sufficient to be able to learn skills in information systems technology and customer service.

Salary Information:

This is a part time, non-exempt student position. New hires will start at $16/hour.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.

 

This is a pooled position, which means that the position remains open over the entire academic year.

 

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

 

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: http://www.alaska.edu/nondiscrimination

 

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

 

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

 

If you need assistance in completing this application or during any phase of the interview process, please contact Lee Ann Amerson, HR Coordinator, Office of the Bursar, at mailto:lamerson@alaska.edu or by phone at (907) 474-6664.

 

To apply, please visit: https://apptrkr.com/5141326

 

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