Indian Preference:  Consistent with Public Law 93-638 and other federal laws recognizing the inherent right of the Tribe to exercise Indian Preference.

Must be fully vaccinated for COVID-19


Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer’s expectations with regard to a specific job classification.  The duties listed are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position.  This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.

Job Summary

The Employee Benefit Coordinator is responsible for all employee benefit administration and compliance.  Assists employees with benefit(s) enrollment, change, and employment separation.   Verifies and submits all benefit billing, issues open enrollment notices, and maintains employee database and files.

Schedules new-hire and open enrollment opportunities for multiple benefit plans.Administers and primary contact for COBRA, Family Medical Leave, Unemployment Insurance and Worker Compensation benefit requirements. Works cooperatively with Finance Department staff relative to billing and extended employee absence notification.Completes other duties as assigned.


Enrolls employees in various benefit options during new-hire and open season sessions or obtains employee signed benefit declination form.  Verifies, and records employee information and informs insurance carriers of new or changed information.  Responds to benefit inquiries from managers and employees on plan provisions, benefit enrollment, status changes, and other general questions.

Participates in employee new-hire orientation to include all benefit plans, COBRA, Paid Time Off, FMLA, and Worker compensation reporting requirements. Enters benefit enrollment /disenrollment information into electronic payroll system for review by Payroll Specialist at least five (5) business days before payroll distribution.

Processes and administers all leave-of-absence requests for FMLA and Worker Compensation benefits Completes employee benefit separation letter for each employee discharge regardless of employment duration.

Reviews and verifies monthly benefit vendor invoices and completes adjustments before submitting to supervisor for payment processing within two (2) business days upon receipt.


The Tribe’s fringe benefits include but not limited to:  health, dental, and vision insurance plans, supplemental coverage, life insurance, mutual funds, retirement plans and the employee assistance program.  Mandatory benefits include COBRA, Family Medical Leave Act, Unemployment, and Worker Compensation.

Benefit plan vendors may change from time to time.  Each benefit has basic responsibilities that is subject to change without notice. Coordinator will notify the designated Finance employee when benefit data entry and adjustment is completed and notify benefit vendor of any changes as far in advance as possible.


All Human Resource Department staff will participate in the recruitment process and cross train the various stages to assure continuity during scheduled / unscheduled co-worker absence.  Responsibilities include: 


  • Review and analyze Personnel Recruitment Request Form to assure completeness and final approval by Tribal Administrator;
  • Complete internal recruitment period before external recruitment is initiated.  External recruitment includes social media and newspaper ads with closing date or OUF status;
  • Assist with and participate in the interview process as requested;
  • Draft job offer letter and forward to Human Resource Director before contacting applicant;
  • Upon job offer acceptance, initiate new-hire process.


Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.

Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition. 

Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers, always talk and act with customers in mind; and recognize working colleagues as customers.

Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing

Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.


  • Knowledge and educational preparation in the theories, methods, practices in administration of benefits management and human resources;
  • Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA,  and workers' compensation;
  • Knowledge of benefits contract language.
  • Knowledge and ability to carry out rules of Health Insurance Portability and Accountability Act (HIPAA), which protects employee rights;
  • Ability to respond effectively to the most sensitive inquiries or complaints;
  • Ability to communicate professionally over the telephone and in person in a positive and clear manner;
  • Ability to communicate orally, and in writing to staff members from a variety of backgrounds - professionals, technicians, and clerical;
  • Ability to manage simultaneously multiple tasks, including telephone, computer operations and in-person visits;
  • Ability to be flexible in order to perform at the highest level as a team player;
  • Ability to utilize maximum degree of professionalism and diplomacy with those who may be experiencing a high degree of stress both mentally and/or physically;
  • Ability to maintain confidentiality of all Tribal operations and staff.

Physical Activities Include

Must be able to hear.  Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Ability to use hands to finger, handle, or operate objects tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch; and taste or smell.  Each of the listed activities also requires standing, sitting, walking, bending, and stooping, climbing on stools and ladders, and routinely lifting and carrying items and boxes up to fifteen (15) pounds.

Writing by hand and using a personal computer. Long hours in front of computer screen.  Traveling occasionally, to out-of-town meetings and functions.


Possess current valid State of Alaska driver's license with a record acceptable to KIC’s Insurance carrier.



Associate degree in Human Resources or related field preferred.  Training or certification may be substituted for the education.


Two years’ experience in human resources or benefits administration preferred.

Any combination of related education and/or related experience will be considered if the candidate possess the demonstrated ability.

Ketchikan, AK

7 day(s) ago

Tribal Affiliation(s)
Any Affiliation