Recruitment and Training Manager

Recruitment and Training Manager

Full-Time, Regular


Anchorage, AK, US

Requisition ID: 1867






Job Title:          Recruitment & Training Manager

Department:    Alaska’s People (AKP)

Reports To:      Director of Alaska’s People

Supervises:       Training and Recruitment Team

FLSA Status:    Exempt

Pay Grade:        E7

Job Type:          Regular, Full Time

AKBCU:             No       ICPA:  No


General Functions:

The Recruitment & Training (RT) Manager works with the Director of Alaska’s People to provide leadership and management of Alaska’s People initiatives that support CITC’s ThriveAbility. The TR Manager will co-create and deliver leadership, talent, and human capital development models and training, and directly oversees the recruitment and training teams. In addition, this position supports talent management, serves as an advisor to guide employees across the organization, and makes program recommendations based on research, metrics, evolving needs, and organizational culture. This position will work both independently and cross-functionally to support CITC’s ThriveAbility plan.


Duties and Responsibilities:

  • Provide values-based leadership.
  • Manage and ensure that the company Learning Management System (Relias) is kept current and up to date, and innovative and relevant trainings are rolled out to employees regularly. 
  • Work as part of a cohesive team with the Director and other managers to ensure effective communication, accountability and consistency across the organization that aligns with CITC values.
  • Contribute to creating and implementing innovative training, professional development, mentorship, and recruitment to advance employment and career development opportunities for Alaska Natives and American Indians.
  • Serve as the primary contact for CITC employees and external resources regarding training programs, recruitment processes, and functions.
  • Work with the Training and Development Coordinator to design training and develop curriculum, facilitate training courses and gather participant feedback. 
  • Use evaluation data to measure impact and make improvements to curriculum and continuously assess delivery process improvement.
  • Serve as an advisor of effective learning, training, and development strategies to improve or add training curriculums.
  • Set up leadership programs for entry-middle level employees.
  • Work in partnership with Human Resources (HR) to co-design and implement performance, development, training, retention, and employee engagement initiatives.
  • Participate in talent development and strategic planning activities and make recommendations based on research, metrics, and organizational factors. 
  • Search for gaps in training content and materials that need updating to generate higher productivity and safety among staff. 
  • Identify future training needs and work with CITC leadership/subject matter experts to develop curriculum to facilitate the training. 
  • Communicate with management, trainer and CITC employees to ensure that all needs are met. 
  • Conduct annual training and development needs assessment. 
  • Develop and maintain organizational communications such as intranet bulletin boards to ensure employees have knowledge of training events and resources. 
  • Assist in the continued development and improvement of, job fair and recruitment software, and responsible for the oversight of the program databases.
  • Responsible for the oversight of dashboard metrics for board and department reporting purposes.
  • Ensure that recruitment efforts across the organization meet State and Federal guidelines and CITC policies and regulations.
  • Update and create all internal procedures as needed for the Recruitment and Training team.
  • Ensure all program reports, internally and externally, are submitted on time and ensure programs prepare for internal and external grant required audits.
  • Participate in scheduled CITC on-site and off-site meetings and training, committee meetings, and off-site community meetings as requested.
  • Oversee the recruitment team and support career mapping and development progression.
  • Build CITC’s professional network through relationships with industry professionals.
  • Coordinate with department managers/directors to forecast future hiring needs. 
  • Research and choose job advertising options
  • Maintain confidentiality according to regulations and procedures. 
  • Perform other related duties as needed and assigned.

Job Specifications:

  • Excellent facilitation, advising, communication, and influencing skills across organizational levels.
  • Excellent oral and written communication/presentation skills, including thorough knowledge of proper grammar, advanced vocabulary, spelling, editing, and proofreading skills. 
  • Excellent interpersonal skills; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees, and outside business associates; exhibit a professional manner in dealing with others.
  • Ability to develop strong relationships internally and externally and establish strong lines of communication and collaboration between stakeholders and across business units.
  • Make decisions that may involve thinking strategically, problem-solving, and exercise good judgment.
  • Strong analytical abilities to analyze quantitative and qualitative data and identify linkages, patters, and themes.
  • Understand CITC’s mission, vision and strategic focus areas and incorporate knowledge into daily activities.
  • Support CITC’s ThriveAbility plan and CITC’s mission/core values; able to independently make strategic decisions and generate innovative ideas and solutions.
  • Possess integrity and passion for the mission, and be an active contributor, continuous learner, solution-focused, team player, collaborator, and facilitator.
  • Ability to lead others, work effectively within a team, and maintain team morale and performance.
  • Ability to work independently, as well as with a team, with minimal supervision.
  • Unquestionable personal code of ethics, integrity and confidentiality.
  • Strong knowledge of current and innovative development strategies and programs.
  • Strong knowledge of Microsoft Office products and Adobe software.

Minimum Core CompetenciesCITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills 


Minimum Qualifications:

  • Bachelor’s degree in Organizational Development or Leadership, Human Resources, Instructional Design, Business Management, or a related field. Relevant experience may substitute for the education requirement on a year-for-year basis.
  • Five (5) years of progressively responsible experience in human resources focused on leadership development, talent management, and training or a related field, including in a management or supervisory role with increased leadership responsibility.  
  • Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native/American Indian community.
  • Continued employment is contingent upon completion of a satisfactory state and federal criminal background check.

Preferred Qualifications:

  • Master’s degree in Organizational Development or Leadership, Human Resources, Instructional Design, Business Management, or related field. 
  • Advanced/Ph.D. degree or professional certifications.

NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included is the non-Native head of household members for Native families, which provides foster or traditionally adopted Native children.



The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.

Anchorage, AK

16 day(s) ago