Financial Aid Specialist

Job Summary:

The Financial Aid Specialist performs daily operations in processing financial aid and provides assistance to students, prospective students and families.

Representative Duties:

  • Provides assistance to students, prospective students and families concerning financial aid information, eligibility and the application process; guide students to successfully obtain financial aid; and ensure students understand and comply with financial aid regulations and requirements.
  • Package and process institutional, state, federal and private financial aid, inclusive of ensuring eligibility, and origination and disbursement of funds are completed according to timelines.
  • Run daily and weekly reports for eligibility, packaging, origination, disbursement.
  • Review state reports (ACPE for State of Alaska) to certify and update funds for release or return.
  • Review private loan system (ELMNet) to certify and update funds for release or return.
  • Process delinquent borrower reports and complete other default management efforts.
  • Administer institutional scholarship programs, such as donor-funded, early honors, and study abroad.
  • Complete annual updates to the financial aid module in the student information system (CAMS software) to ensure accurate and timely processing of student financial records.
  • Use Department of Education software systems such as COD, CPS, NSLDS to ensure accurate and timely financial aid administration.
  • Maintain confidentiality of student financial information as required by the Family Educational Rights & Privacy Act (FERPA) and APU’s confidential and proprietary information policy.
  • Keep and maintain accurate student records.
  • Assist the director with the design, implementation and evaluation of financial aid communications.
  • Assist the director with financial aid reporting.
  • Represents APU, both internally and externally, to government agencies, funding agencies, students, parents and the general public.

Knowledge and Skills:

  • Knowledge of customer service concepts and practices.
  • Knowledge of federal financial aid procedures and regulations.
  • Knowledge of privacy laws and regulations.
  • Knowledge of collecting and reporting data.
  • Skill in oral and written communication.
  • Skill in accuracy and attention to detail.
  • Skill in customer service.
  • Skill in establishing and maintaining cooperative working relationships with others.
  • Skill in operating a computer and using a variety of software applications.
  • Skill in reporting, math and analysis.
  • Skill in assessing and prioritizing multiple tasks, projects and demands.
  • Skill in making decisions fairly and consistently.
  • Skill in working efficiently in a fast-paced environment.
  • Skill in maintaining a high level of confidentiality.

Minimum Education Qualification:

Associates Degree required.

Minimum Experience Qualification:

Non-Supervisory: One (1) year of customer service and electronic processing.

Preferred Education Qualification:

Bachelor’s degree is preferred.

Preferred Experience Qualification:

Student service and electronic processing at a college or university.

Anchorage, AK

2 day(s) ago

Tribal Affiliation(s)
Any Affiliation